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December 2023 by robert walker
Took over an hour and I was the only one there to get my oil changed. Promotion price is better than being a veteran. Pretty pathetic. Price to change and check is overpriced
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December 2023 by Silas Jessop
First of all you have to have oil to service vehicles I showed up to the window Sat there for 20 minutes only to tell methey only have one quart of Diesel oil I Don’t like to give Bad reviews But it is a Jiffy lube there supposed to have all the oil you need to service a vehicle any time of the week
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December 2023 by Gary H.
Had to get oil changed, friendly service and even topped off all other fluids. They even recommended I do more through their manufacturers guide
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November 2023 by ARP Plumbing, Inc.
Awesome guys, Josh & Zack super friendly & professional quick service& excellent prices recommend them to everyoneService: Oil change
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November 2023 by josie monroe
The new management is awesome, he explained everything so thoroughly to a person who knows nothing about cars and made sure I knew what I was paying for. Definitely a HUGE improvement from the last few visits I’ve had at this location.
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November 2023 by Christopher Brooks
Not open at 10am on Wednesday October 4. Sign says 8am. No sign on the door. Drove out of my way 30 minutes to get here.Update: I heard back from the owner and he wrote that they replaced most of the crew at that location along with the manager. I suggest calling ahead to be sure the store is in operation.The one star rating stands because of my experience, hopefully someone can do a review with the new team.
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November 2023 by Josh Keefe
Took a comically long time to do an oil change. Two cars in front of us and we sat waiting for two hours. Seemed to be a child, like 16 or 17, working alone.
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October 2023 by Denny Goddard
Passing through Richfield, UT on 9-20-23, needed oil change. Jiffy Lube hours posted at location says opens at 8 a.m. Waited until 8:15 a.m., nobody shows up. So drove to Clifton, CO Jiffy Lube. One person at this location, says they're unable to service vehicle. So back to Valvoline Instant Oil Change in Grand Junction, CO, vehicle serviced, in and out in under 30 minutes. So done with Jiffy Lube!!
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October 2023 by Tom Swartzmiller
Went to Richfield location. 8:20 before anybody showed up. 1 employee. Has no idea how to use a computer or what oil my van required. Asked me if I knew. Told him to bring it back out of the bay. I will use the dealer every time. So done with you Jiffy Lube.
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August 2023 by Dave Mangum
Worst experience ever took over two hours from drop off to pick up for over an hour there was three peaple and only one other vehicle this place is ridiculous won't be coming backService: Oil change
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July 2023 by Raymond Carson
Very displeased 2 hours for a oil change is ridiculous I will not be using jiffy lube anywhere I goService: Oil change
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June 2023 by Ryan Horton
Had my oil changed once and no issue. Prices suddenly jumped months later, and even the employee told me to go change oil at Walmart after quoting me $170 for the oil change.
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June 2023 by Cameo Petersen
I pulled up to get an oil change and the lady who came to my window was not super friendly. When I asked how long the wait was she said an hour which I was okay with. Then she said Big O and Walmart could get me in sooner. I repeated I was good with the wait time. Then she said it would be more like an hour and a half. I said I was good with that and she said she had two cars to do and only three people there so she couldn’t check me in for an hour and a half. I felt she really didn’t want my business. It was a super strange interaction.Also odd that she couldn’t check me in and then get to my car when she had time. I had to wait until she could work on my car to check it in to leave it. Idk.Felt like she wasn’t really trained for customer service or didn’t understand the process. :/
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June 2023 by Victoria Bower
Yesterday afternoon pulled into Jiffy Lube Richfield for oil change - which I have used many times before, and was told they were short handed so wait time would be about an hour before they could get me into one of the two open bays. They suggested I drive to Walmart or Big O to see if they could get me in sooner, which I did. Big O pulled me right in and within 30 minutes was pulling out again all done! Perhaps Jiffy Lube needs to up their game to attract and keep enough qualified employees…
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June 2023 by Lisa Lanier
An employee tried to talk us out of getting an oil change and said we needed to go to Walmart. They also couldn't figure out how to change a rear tail light. I called the office in Sandy twice and was told the regional manager would call and they never did. After being customers for over 30 years we are done. If the outlets are run like senior management no wonder they are having problems.Service: Oil change
