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January 2024 by Vanessa Sartor
Manager is great and easy to work with.
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December 2023 by Tracy Oliver
So pissed ordered online told 5-7 days. Six days later. I go into a store they sale me the items again. Still waiting for it to arrive. Have called customer service they never take you off hold. Never call you back. Don't respond on chat. Worst service ever.
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September 2023 by cesar segura
Never delivered after paying and not contacted me for 2 months.
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July 2023 by apriL May June Gordon
I rented something from Aaron's back in 2015. It didn't work out. I decided to give it another try. It's been well over 5 years, and several perches later. I love that they put their customers first all day everyday. My ex took my bedroom set and didn't pay on it and moved somewhere unknown with it. The Riverdale store manager did everything to get me removed from the purchase. Just got a deep freezer.My next purchase is going to be a beautiful grown-up bed with step stoole. I'm already looking at them.
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July 2023 by Billy Houston
They're great work with me all the time on payments
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April 2023 by Bean G.
Don't RTO anywhere else!! Tge store manager here is tip top notch!, super compassionate and understanding! You can't go wrong here....sure it's a little more than ...oh...mdg or rac...but it's worth it I'm telling you
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April 2023 by Alexis Gates
The Sales Manager Kouyee was super helpful and friendly. Thanks for the good experience, I can't wait to revieve my Washer and Dryer!?
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March 2023 by Chris Davis
Kouyee was very helpful & respectful with everything we wanted and needed
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February 2023 by Sara Taylor
We called today to find out about a washer and dryer set with a gas hookup and how long it would take to get one in. Mentioned that we have an account in good standing at another location but needed to speak to them as we're moving closer to their location. We were flat told to contact the other store if we wanted to be helped. 1/10 DO NOT RECOMMEND.
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November 2022 by Stacie Luna
They really went out of their way to make it a great experience for my Mom.
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September 2022 by Morgan Greenly
Have used them many times and really like them. They’re always willing to work with you. in my experience some similar local businesses can be really rude or unhelpful to customers but Aaron’s has the best customer service no matter who I speak with! Will continue to use them.
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July 2022 by Albert Speller
This is the second time that Aaron's Mgt and employees have gone the extra mile to assist my unique needs. And the culture there is diverse and friendly. Keep up the good work!!!
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May 2022 by maris thompson
I ordered a chair and after waiting all day to have it delivered was called at the end of the delivery window to say that the morning was so busy they didn’t get to it. But if the morning was the problem why wasn’t I informed until 7pm? The manager offered me a free month and said I wouldn’t need to pay until June. When I asked if it was $75 of the entire price or if my lease was basically just pushed back another month and I would be paying the same amount in the end. He informed me it didn’t really matter since I was overpaying anyway (which we all know if you are buying from here) when I tried to explain that I was upset and unavailable to spend another day sitting at home waiting on a delivery that might not come with the promise of a discount that isn’t actually a discount I was told to stop talking and listen to him. I will be paying this off next month and will never be purchasing from this location again. Most of the staff is great but the manager was disrespectful and rude and makes the whole business look bad
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May 2022 by Eric Purdy
These guys are a complete rip! I pay 236.00 wkly to another rent-to-own for the past 4 years. I've paid off 11,000.00 worth. I couldn't get a XBox Series X with the other company and Aaron's had one so I got it ($3,000 for purchase i add) Made timely payments. I went through a bankruptcy and this store flagged me! I've still never missed a payment. But I couldn't get a PS5 from them. Then I go to pay 75.00 for my Xbox and it says I still owe 150.00!
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April 2022 by Dusty Richens
I want to shout out to the sales manager of the Riverdale store thanks for being attentive and open minded and have a great customer service skills
