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April 2024 by Bryce G.
They waste your time. I made an appointment and arrived on time and still had to wait 42 minutes for them to look at my car, then it took them another hour to tell me that they didn't like that one of my tires was patched by another company and refused to service my vehicle. If I make an appointment, I expect them to respect my time. They are disorganized, unprofessional, and their sales pitches and pointing at their little sales sign in the lobby gets old fast. This is worse than a doctor's office, and these guys aren't doctors.
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February 2024 by stephen alston
Ask for Mitch! Honest, intelligent mechanic, that will ensure you are satisfied!
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February 2024 by Lloyd Egan
Busy when I went there but it was faster than they promised and did a great job
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February 2024 by David Jones
Great experience
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February 2024 by Derrick Bunn
They are professional, communicative, and helpful with your needs. More than other tire shops that I have used.
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February 2024 by Monte Stoffers
Very helpful!!!
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February 2024 by Angela Thredgold
I see other reviews with my same complaint. There should not be the option of making an appointment if they are not going to respect the appointment time. Didn't start on my car until exactly 1 hour after my appointment time, and that was only because I said something about it.It would be better to just not take appointments.Update. Worst type place ever. Wish I had gone somewhere else for tires. Terrible service, rude employees.
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February 2024 by Don Barton (D.W.)
The best tire shop
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January 2024 by Nathan Cleaver
I was in and out in 30 minutes!
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January 2024 by Bailey Meibos
Jacob was very helpful.
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December 2023 by Frank Wall
Watch out for the upsale. Women that don't know tires or cars stuff watch out. Just bought brand new lug nuts when I did the rotors. I Bought tires online. Arrived to get them installed. Then TK comes and says I need new lug nuts because his sockets won't fit correctly,band it's gonna take longer if I don't get them. I go out to bay and ask to see lug nuts and a socket. Sure enough everything is fine. I won't be coming here again. Hustlers and scammers. Just sit in the lobby and listen to them up sell customers that don't know better. Had to watch them take their time because I didn't buy into their scam. Oh and I still got out of there early. No problems when you're watching them. Checking tomorrow to see if that lil mf stripped my lug nuts or cross threads them. because I called him out in the lobby. Pos no integrity there.
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December 2023 by Derek U.
This was not the first time with a bad experience at this location. First time they left weights inside the tires. This time I had an appointment Arrived 10 minutes early while waiting in line they assisted the person in front of me that didn't have an appointment then another employee checked me in and told me they would be getting me next. I waited for 30 minutes then asked why I have not been called. They finally checked me in another 30 minutes I see the person that didn't have an appointment getting their tires replaced. I brought it to their attention that I had an appointment and people that didn't have appointments were being serviced before me. Then they finally get my car in. 5 minutes later they have me purchasing new lug nuts. I really wish i would have asked to see them. There will not be a third time. Hoping other Discount Tire locations are better.
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December 2023 by Jonathan Stocks
I’ve been a long time discount tire customer. I’ve never received better service than this weekend at this location. Mitch is exceptional! He went way above and beyond proactively to fix two broken wheels and tires and get us back on the road way sooner than we had expected. Will definitely come back to this location.
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December 2023 by Jayson Lee
Appointment for 12:30. Wont be done till 2:15. All that was needed was a. Balance and rotation. Other shops have better time management. Other than time discount tire is great
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November 2023 by Jessica L
After unfortunately waking up to a flat tire that I found had a screw in it, I went to Discount tire where they fixed my tire for free! The workers were super friendly and professional! And even though they were busy with it being a Monday morning, they made sure to help everyone in a timely fashion! I would highly recommend going here if you have any tire issues!
