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December 2025 by THUNGAR BECK
Not my gum drop buttons!
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December 2025 by Maria Duran
Ken Garff Honda is great! Went in for an Oil change. Lizzy was very knowledgeable and helpful with all my questions and concerns. She was amazing. Highway recommend!
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December 2025 by Rhees Burt
Great service
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December 2025 by Michelle Heller
Very fast and efficient service. My go-to shop for service on my Honda. Frank was amazing, keeping me informed of the service performed on my vehicle via text. Thank you Frank for your professionalism and customer service acumen.
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December 2025 by Fabiola Luera
I love the Honda services center, I have years coming here for the service of my car, all of them are great and very attractive, and Alex was more and beyond, my daughter was very pleased that she goes there too now, more over the saving on the program of 3 oil changes for one price, if you read this I truly recommend you to try it.
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December 2025 by Penny Ferguson
Honda did a great job. I love that they text you and show videos of their findings. Your can decide if you want them to do the service and they do a great job.
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December 2025 by kanin rainey
Brought in for a starter 2018 civic, quoted $1300 honda certificate mechanics and honda starter, Felt like gut punch. Found a place in Layton did it for $469 with lifetime warranty. Had to pay $188 to honda to tell me it's a starter also got a cool lil minute video though. Dealership definitely not worth it for my circumstance.
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December 2025 by Eric Stevens (Ashen)
The service rep was friendly and helpful. The estimated time for completion was spot o
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July 2024 by Ashley Hansen
I have been coming here for many many years. They always do right by their customers. They are fair and their service is top notch. I love that I have access to a real person the entire time my vehicle is being serviced. They greet me when I come in and help as soon as they are available. Everyone is so helpful. I love the complimentary shuttle service for when I can’t wait with my car. Honda service has my business forever!
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May 2024 by Luis Saucedo
From start to finish Alex and the team were amazing! They got my oil change and state sticker done quickly and I was on my way. Ill def be back for sure! Good job fellas!
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April 2024 by Ashlee Shemenski
When we arrived, Josh Caldwell met us in the service bay and took my keys to get the mileage. Sounds like great service, right? Here’s where things went south quick. We walked in the office, and Frank (I think that is his name, first guy you see at the desk) greeted us and was pleasant. Josh comes in and throws a fit that he is talking to us because we’re his customers. I honestly thought Josh was a bell boy for Frank. (It feels great knowing how obvious it is that these guys are paid on commission for a service appointment… not.) Frank was courteous and very professional despite Josh’s blatant tantrum. He passed us over to him. At this point, I questioned Ken Garff’s service processes but didn’t care enough to say anything. I just want my car fixed. We were told the car would be complete Monday or Tuesday following my appointment. Fast forward to Monday, we get a text to ask questions and submitted a question - when is my car going to be done? No response. We call the same day, and we were told the part had just came in. Josh called Tuesday gives a sob story that he came in on his day off to make sure we were taken care of and notified us that the part was finally in. We were told that on Monday… He said it was the wrong part but pulled some strings to get it in from a local shop. What? We were delayed another day. “Good thing I told you it wouldn’t be ready until Tuesday or Wednesday.” Wrong. Then he proceeds to tell us we need some gasket replaced. “It will leak on the alternator,” he says. No, I have all maintenance complete by Mike Hale Acura.
Upon pick up, he “reiterates” we really need the brakes changed. All suggestions are listed in the packet of papers. Huge eye roll! Josh can’t keep his lies straight! He is the epitome of why dealerships have such a bad reputation. He gave Ken Garff Riverdale a huge black eye. He’s terrible.
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April 2024 by Danny Caballero
Honest, fast and efficient.
Advisor. Josh was great.
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March 2024 by Lisa Trépanier
Ken Garff quoted me $446 for installation of a part. They told me $446 three times (in person after inspection, on the phone when I scheduled, and again in person when I dropped off the car). When I picked up the car, they said it would be $873. They showed me a form which claimed I had approved an additional $427 that day at 2:28 p.m. That was a complete lie. They never called me about any additional cost. The service rep tried to convince me it had taken them longer to do the work. I told him I was quoted $446 and pointed to the service rep who had quoted me the $446, so they reluctantly honored the original price of $446. Unbelievable. Other than free work covered under warranty, I will NEVER take my car to this dealer again.
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March 2024 by Mary Davenport
my service advisor Dino was helpful and friendly. The work was finished on time and i scheduled a visit to complete the problems that were discovered during the 100,000 mile service. Honda Service has always been great both Orem and Riverdale.
thank you and I am a Honda fan....
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March 2024 by Mary Cornelsen
I was able to make my appointment and have a nice person (Josh) help me to get my car in for a check up. Thanks Josh!!
