-
December 2023 by Robert Silver
My experience with Music Village was excellent. I purchased a custom build G&L guitar and the negotiations were quick, pleasant, and, in my opinion, very reasonable. The guitar was shipped promptly and arrived well set up. Very friendly, knowledgeable staff, and good service. Highly recommended, and I will purchase from this shop in the future.
-
December 2023 by Greg Laffin
Not exactly a top shelf experience submitting an instrument for a purchase offer/consignment evaluation. On October 23rd, I dropped off a Yamaha training flute. The charge was $25 for the technician to look it over and make an offer. I was told I would get a call in a week to a week and a half.After two weeks, I had to call and leave messages (with no call back) three times before finally calling and getting hold of the technician this past Thursday (November 30th - five weeks later). I only got the technician this time because I told the nice person who answered the phone I had called that morning and was promised a callback “in a couple hours” this was the third time I had been promised such a callback since November 7th. Got the technician on the phone and It was clear no evaluation was done. I got a hurried conversation with a low-ball offer of $75 for an instrument that is over $800 brand new.Everyone involved was nice and polite. I would just say don’t part with your $25 unless you prepared to take anything at all for your instrument, pawn shop style. It’s December 4th, and I just picked my flute back up without taking the offer. I’m just down 25 bucks.
-
November 2023 by Silvi Harmon
10/10 Recommend for all music lovers. Their guitar selection is absolutely incredible!
-
August 2023 by Kevin Gura
I've ordered 2 Breedloves and I couldn't be happier. Set up well and great tone! Thank you!
-
July 2023 by Chuck M.
I purchased a Cole Clark Angel 2 Sunburst. Heath ordered the guitar and kept me up to date on the status of the shipment from the manufacture to his store. He asked if would be OK to keep the instrument for a few days to let it acclimate before his Tech set it up. No problem and after a few days his Tech set up the guitar and it was shipped. Upon receipt I found it to be well packaged, set up was spot on and I'd recommend this store to anyone. Heath is easy to work with.
-
April 2023 by Tom Orrow
They do an excellent job and offer top quality products. Totally appreciated!!
-
March 2023 by Candice Courtney
We had a wonderful experience. The employees listened to what we needed and were very knowledgeable. They helped us find a guitar size that was a good fit for our son.I highly recommend them!
-
January 2023 by S V.
I had a broken down synth that was in bad shape, they took painstaking care to get it back to 100%
-
January 2023 by Shakeem
First off it was $69 for them just to hold my piano keyboard before they looked at it. I have 5 broken keys and the sustain jack didn’t work and they were going to charge me $425 to fix it ! It’s a $500 piano! Might as well buy a brand new one for $75 more than they were going to charge me for. Disappointed
-
October 2022 by Jack Sanders
Had a pretty odd experience with this place recently. Me and my brother called in to see if they would be interested in purchasing an instrument, a very heavy one. They said they would like to take a look and we would have to bring it down and leave it with them for a few days to get an appraisal. When we bring it in we were greeted by someone can’t remember their name. We told them we called in to have it looked at and they straight up told us they don’t really take items like this at all and won’t even bother to look at it. Why would you lie and tell us on the phone you would look at it but when we show up you aren’t interested anymore? Waste of gas, and time. Won’t ever go back to this place for any business. Also wouldn’t recommend selling any instruments to them either.
-
October 2022 by Greg Christie
Stop here with my son in law to check it out we left with this beauty... Old school music store vibe with friendly service and a laid back atmosphere..
-
September 2022 by Alicia Smith
Amazing experience with these guys! They literally went out of their way to ensure the guitar I purchased for my husband’s birthday was shipped on time, and their communication made me feel valued as a customer. I only have good things to say. Thank you so much Music Village for an absolutely awesome guitar, good communication, and a successful and smooth shipment!
-
May 2022 by Shannon Brooks
Heath has been servicing and re-tubing my amps since 2008. He's an amazing technician. Very knowledgeable and trustworthy. I highly recommend this family-owned store for any music needs.
-
May 2022 by Jen Brooks
Justin is a talented guitar luthier. I trust him with all of my guitars. He has done many re-fret jobs and pickup swaps for me. He’s a total professional and a great guy to work with!-Shannon
-
May 2022 by srbrady72
Very helpful and friendly staff. Great prices and selection. Thanks guys!
