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February 2024 by Strawman
They didn't have what I needed and the manager or supervisor whatever kept on referring to the store and all the products in it as "her store". And "she doesn't carry". Way to go for ownership and thanks for the recommend to go other places for what I was looking for but most pet stores have this very simple item for aquariums. Also referring to the entire store inventory and property as "yours" is not true and I find it slightly annoying. I prefer PetCo they have what I need and then some. Much better and feels like a small time pet store with employees who care and have good knowledge, instead of that big corporate souless feel.
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February 2024 by Shay Richins
Was in there for about an hour and not one person said anything to me,
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February 2024 by Tayton Madsen
The associates are very well informed and are able to help out and answer questions usually without hesitation, only issue is I feel like they are short staffed because at times it takes awhile to be helped or you wait in the checkout line for a little bit. But that's understandable because of the location they're usually busy.
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February 2024 by Alana Jacobs
Shout out to Sydney a groomer.
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February 2024 by billy bob lasher
Stopped in needed crickets for my pet plus about 100 dollars more of pet products after 12 mins when the cashier called for assistance no show so I left I will never stop there again
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February 2024 by Joseph Tondola (My dog Eva)
When I was going to PetSmart I would bring my dog Eva, we both love the store.
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January 2024 by Crista Rubner
My daughter got a couple parakeets and they made sure she knew what she was getting herself into
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January 2024 by Dallin Warner Koger
My girlfriend and I came in looking for a Guinea pig after being told at Petsco that we had the proper set up for one. Jordan explained to us that we didn’t had had something more suited for hamsters. She was extremely knowledgeable and patient with us (despite us coming in a half hour before close) More of an experience you’d expect from a small business so we were super surprised and elated with the customer service.
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January 2024 by Ann Hansen
Excellent customer service, great selection & prices
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January 2024 by Racheal neely
We always shop here. It's worth it if you sign up for the rewards.
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January 2024 by Susana Monserrat
Excellent attention
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December 2023 by Harold D.
We entered the grooming salon and were greeted by our groomer, Wade. Wade reviewed all of the paperwork, evaluated the dogs, went over the options, and comforted the dogs as much as possible while walking them to the back of the salon. Wade called to let us know when the dogs were ready and handed us a comprehensive evaluation for each dog.
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December 2023 by Jojo Glad
Well laid out with plenty of room in the aisles for my puppy. LOVE THE FISH WALL!! :-)
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November 2023 by AustinXtreme (DaddyMcThickems)
I love the store don't get me wrong but treatment some of the fish get is just awful take the Betta fish for example they are usually vibrant animals and they need space but they put them in small cups with no beneficial bacteria in it and that causes their color to fade and for them to get sick and die it is really sad
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November 2023 by Yugene Lee
Average PetSmart experience. Workers were friendly and there were two kittens. Sadly didn't get a chance to take Echo here home. Good on PetSmart for doing rescue kittens rather than from farms.