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November 2023 by Shere Keegan
They got me in fast. Service was great and I got to watch an "air show" while I was there waiting!
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September 2023 by Annelise W.
Came in for an emergency tire repair because no one else was open. We also needed/asked for a tire rotation. Took them over twice as long to only do half the work (only repaired the tire). We just wanted to get out of there at this point. Don't come in unless it's an emergency, if you can avoid it.
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July 2023 by Jamie Jeppesen
Get the roadside hazard! My tires were less than a year old and even tho they couldn't repair the damage done from some road debris, They replaced it with a new tire! Excellent customer service!
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June 2023 by Barbara VintageHotties1 “Babs”
I had a screw in my tire covered under warranty, incompetent service tech after over 40min said my tire was not in-stock. They sent my to Clinton with a screw in my tire where they said stock was available, i arrived to Clinton and they had no tire available and after Clinton called Riverdale asking why they didn't confirm it was available first. Clinton had to send me to Syracuse where they confirmed one tire was there. All i have to say is for auto service with Walmart dont go to Riverdale, go to Clinton or Syracuse.I dont care Riverdale your tech is anun- experienced technician with a chip on his shoulder, horrible ?
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April 2023 by Vin Eddards
Had to have Clinton store fix my tire after riverdale tire center spent 2 hours balancing my tires. Clinton store said this regularly happens with Riverdale store. They only took 20 min to fix.
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March 2023 by Tevan DiBartolo
Refused to honor their own replacement plan that we purchased for a tire that burst a week after getting it changed here. Don't come here, and stay away from the manager unless you like being treated like you know nothing and are the problem for things out of your control and they failed to document. They also have failed to update their hours for months now, and they will get angry at you for not knowing the hours they failed to update.Service: Tires
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December 2022 by Jimmy LeBaron
My tires were over 2 weeks late, and I never got an email telling me they had arrived. When I tried calling, they finally picked up after 3 minutes of the phone ringing, and then hung up immediately. I I have called back 3 times now and only got an answer on the final call. Pretty terrible customer service if you ask me.Service: Tires
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November 2022 by Emily White
If you have to deal with anyone in the auto department, make sure it is Todd. He has great customer service skills and will make sure you are taken care of. That was my only positive experience with getting new tires on my car.I initially had to wait 20 minutes before anyone would help me. If you schedule an appointment for your car to be serviced, forget about it. You’ll end up waiting 2.5+ hours regardless.They are supposed to have this texting service that tells you when your car is being serviced and when it’s finished. It is inaccurate and they didn’t even message me when my car was done. If Todd hadn’t of seen me waiting who knows how long I would’ve been there.They don’t talk to you after they work on your car to let you know what was done, or what they discovered. Not a very functional place in my opinion.
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November 2022 by Michael Jones
I have been going to Walmart for years to religiously change the oil every 3k miles on multiple vehicles, never again! On 11/3/22 I head over to Walmart to get another oil change. Their website states they are open from 7am-7pm. I walk in at 3:35pm and wait in line where I am then yelled at by a crotchety old man telling me that they are closed. Congratulations you lost a lifelong customer forever. I will never use their services again. Maybe it wont matter to this billion dollar corporation but respect matters to me.Service: Oil change
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October 2022 by Zach Fischer
During the week, I had a tire that would slowly leak air. After taking my vehicle to this location to get it fixed, I waited over an hour before they came in and told me that they couldn't find any leaks. While they did fill all my tires and didn't charge me, the next day my troubled tire was flat. I took it to the Les Schwab Tires down the road, and they found two leaks, and a piece of metal stuck in the tire, which resulted in three patches. So it's seems very obvious that the employees at the time didn't care to do their jobs well enough to overlook three things that needed to be fixed. I wouldn't trust taking my vehicle here, especially if you rely in your vehicle to transport your family. They are careless and lazy at this location.Service: Tires
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August 2022 by Natausha D.
Once again I'm here leaving a 1 star would be 0 review for the third Walmart Auto Care Center. Walmart imports everything from China so I guess since they can't import cheap no good mechanics they higher the bottom feeder incompetent people in the area. Any John or Jane off the street can be a "mechanic" at Walmart. They never want to fix or change a tire. We got a flat in my tire last night and LAST TIME this Walmart fixed my flat they kept my socket for my lugs so my husband wasn't able to even get the tire off. So he took his flat in (yes we ended up with both vehicles having flats at the same time.) They refused to fix it because of the tread which really was fine the tires are newish and that vehicle is barely driven. She just wanted to make a sell first thing in the morning instead of doing what was right and just fixing the dang tire. Or maybe she was being lazy like a lot of people these days? It would have been easier to grab him a tire and send him on his way. Walmart Auto Care Centers have trash service and trash experience DO NOT bother going there. Not to mention we only went there because we needed to get it done first thing in the morning on a Sunday and their posted hours said 0700. However when my husband got there at 0740 they were still closed with a sign reading 0800 openingOnly go there if you want more frustration. In the event that the manager actually wants to fix the issues with their store talk to your female "mechanic" with the septum piercing. However from other reviews the manager sounds like they are no good too.
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August 2022 by Kennedy Ware
My tires aren't an uncommom size, but they didn't have them in stock. So I ended up going elsewhere. But they were fine to deal with and that's not something common as a female going to car shops.
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July 2022 by Jami Yeagley
Google shows open until 7 and they were closed at 5:30
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June 2022 by Baylie Glade
please do not go here to get your tires installed. I got my tires installed through the Riverdale Walmart and the next day one of my tires was flat because they installed it wrong. when I called about the situation dave was being completely rude and continue to explain that it was not their fault and was my fault that my tire was flat. I went to Jiffy Lube for them to tell me that Walmart installed the tire wrong so it was leaking air.
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April 2022 by Danell S
Best deal on tires around here. Great service.