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November 2024 by Mandy Goodwin
We were looking to get a phone for our teenage daughter, and Tyler was so helpful. He answered all of our questions (and we had a lot) gave us a lot of options to choose from, and was very transparent with what our future bill would look like. I highly recommend working with him.
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November 2024 by Jason Bergquist
Best ATT store I have been to. The employees are knowledgeable, patient, and I didn’t have to spend hours there.
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November 2024 by Catherine Taylor
Very helpful and informed staff. Tyler understood what I needed and was quick to get the transaction done and have us on our way!
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November 2024 by Megan Taylor
This is the best AT&T store I’ve been to! Super friendly and comfortable environment. Not too long of a wait but all of the employees kept me informed and felt like I was not forgotten. One employee in particular, Tyler B, was super helpful and beyond kind. 10/10 recommend!!
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November 2024 by Brittney Peay
Matthew the manager was amazing! Instantly greeted at the door. Told him I was looking to switch over from T-Mobile. He asked what I did for work and was able to sign me up for first net! Got me the new iPhone 16 pro max and service for 37 dollars a month! I was paying 115 for one line at T-Mobile! Huge life saver definitely recommend this store!
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October 2024 by Andres Rivera
MATTHEW is DEFRAUDING people
I recently had a very frustrating experience with AT&T due to an issue with unauthorized insurance being added to my account. Matthew, an AT&T representative, added insurance to my lines without my consent. When I confronted him, he initially claimed the insurance was added automatically and wasn’t a choice. However, after visiting an AT&T corporate store, I was told that insurance can only be added with customer consent and is not automatically applied.
When I brought this to Matthew’s attention, he backtracked and admitted it was added manually. Instead of helping me resolve the issue, he told me it was my responsibility to cancel it and offered no further assistance. His dismissive attitude and lack of accountability were extremely disappointing. I shouldn’t have to jump through hoops to cancel something I never agreed to in the first place.
What’s even more concerning is that Matthew stands to make commission from adding this insurance, raising the question of whether he’s defrauding customers for personal gain. I’ve included our text messages where he contradicts himself, first saying it was automatic and later admitting it was done manually by him. AT&T needs to address these unethical practices immediately.
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October 2024 by Tyler Bergquist
Very efficient and knowledgeable!
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October 2024 by Farshid Ahmadpour
Representative was very knowledgeable and nice person
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September 2024 by Sydney Blackburn
Matthew was a life saver. Literally! So professional and willing to help answer any questions and concerns I had. Im old, being a millenial and all, you would think this tech stuff would come easier. If there was a Michael Jordan in AT&T, his name would be Matthew.
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September 2024 by Annette Perry Bonner
Matthew did an excellent job! He worked hard to answer my questions! Well done!!!!
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September 2024 by Rylan Carter
Matthew and Tyler were very knowledgeable and friendly! Glad to have worked with them.
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September 2024 by Devon Hare
Rylan was awesome and the manager matt gave us a gun show and kept flexing in the window. 10/10 visit
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September 2024 by Tecey Bodine
Matthew at the store was so knowledgeable and very helpful
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September 2024 by Bill Merritt
Matthew greeted us as we walked through the door. We explained what we were looking for and he promptly helped us get set up. He was personable, answered our questions thoroughly, and ensured we had everything we needed. Very happy with his service!
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August 2024 by Alexander Kozin
Very friendly and helpful managers, good store location.
