-
January 2024 by Kari Prescott
First time I've gotten coffee here. It was very nice.
-
January 2024 by Bailee Jessop
Nothing makes me more sad than using my rewards on a cold coffee and soggy avocado toast :(
-
December 2023 by JoAnn Hampton
They make great coffees but the employees don't seem happy and they don't smile. It makes them appear as they're not friendly. I asked about the yearly entry for free coffee and the barista said "I know nothing about that, I didn't even know they did that"
-
November 2023 by Swan Jeano
Had a turkey Swiss sandwich and a peppermint mocha! Both great! Thanks! $13
-
November 2023 by Jennifer Laughlin
This is my first time to ever try Beans and Brews. I live in Iowa and love great coffee. I walked in and the place was super busy. I stood at the counter for 5 mins or so. The two young ladies were running around doing the best they could. They both apologized for my wait. I overheard one of them saying their 8am employee was a no show. One of the young ladies came over to take my order. She apologized several times. She took her time to help me decide what I should order being my first time. I had an event to get to and she made my coffee super quick. The taste is amazing! I’m super proud of these two young kids for showing up and working their tails off. I will return to Beans And Brews the next time I’m in town.
-
November 2023 by B Turner
Used to love this place the last few times have been overpriced and the quality has gone down. Last time I went ai ordered chai tea with soy I paid and waited about 5 min they came back and let me know they do not have any dairy free chai mix offered normal dairy chai I explained I cannot have dairy she just stared at me and said that all they have. I asked if I could then change my drink she agreed then said she needs to check the price difference there was not one but I thought I was terrible customer service to have me pay more because they didn’t have the product I wanted after I already paid. Anyways asked again for soy milk in the coffee I ordered it was bitter not a good drink. Within 30 min I was so sick they did not give me soy milk it was dairy milk.
-
October 2023 by Melas Prestas
Had to wait for the 6 teens to finish their “very important” conversation so they could finally acknowledge me. After ordering I waited 15 minutes until finally I had to ask where my drinks were. If they were busy and understaffed, I would understand but these kids have no sense of costumer service or even basic manners. I don’t expect royal service but at least a hello and short wait for my drinks. Is that too much for them to handle?
-
October 2023 by B S.
It's easy really. A latte is espresso and milk with some milk foam/ froth at the top. But here that is not worth the effort to add the foam. At least the "barista" was unfriendly.
-
October 2023 by Katherine Weis (Kitty)
I always come in for a little bit every week after work and it's always a pleasure to order from Genna, Maddy and Josie! Drinks are always made well and it gives me such a spark of happiness to come in!
-
September 2023 by Nathan J
Staff is always friendly. Lately there has been a change in product quality that is disappointing. The generic cups being used leak , this has happened three times now, a third of the coffee leaks from the top round the lid into the cup holder. (Yes I have double checked the lid seal & Yes it’s the cups) I use a stopper. The Bagel for the breakfast sandwich was hard and not very bread like. Other beans locations product are on point so Im not sure what’s happening at this location.
-
August 2023 by Nathan Leierer
First time here and probably last. Nothing against the drink. It was okay. But the prices! OUTRAGEOUS! I paid nearly $9 for one large iced latte. We travel so I like trying new places but this is too much. I would rather go to Dutch and get good coffee for a couple bucks
-
July 2023 by Eloisa Castillo
Great staff ! Always so attentive and friendly! ☺️ love the coffe and the company ❤️☕️
-
June 2023 by A Baltazar
I come for the convenience of location and I regret it everytime. My order is never right. Always missing whipped cream, even when the employees offer it. The females at this location are always snarky, impolite and just rude. I shouldn't leave in a bad mood because staff want to play mean girls. Won't be returning.
-
June 2023 by Roxy Liston
I’ve gone to beans for a very long time and it’s always been great but the server named Maddy has topped the expectations she is super nice and very friendly. Even when I get doordashed beans she still manages to impress. Give this girl a raise right now
-
June 2023 by Whitney Maddox
I was having a super stressful morning, and had a gift card so I wanted to get some coffee. I was on the phone with my mom and asked her if she wanted one. I was ordering 2 coffees to go, and I guess did not have enough on my gift card to cover the rest of my transaction. I didn’t realize till that moment, that I had also left my debit card at home. I asked if they took Apple Pay, and unfortunately they did not. My mom was offering to give her card info over the phone to pay the dollar and change still due, but they were unable to do that, too. Which is okay, no biggie, but I felt bad because they had already made the coffees. Brooklyn- one of the baristas there offered to cover the rest of my transaction. She wasn’t even the one at the drive through window. It could have had a different outcome, and with the overly stressful morning I was already having, her kindness this morning went a long way. I personally love this specific location, the guy at the drive through is always nice. I’ve never had a bad experience here. Thank you so much, Brooklyn! It really did make my day.