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December 2023 by Trevor Morgan
It's mostly clothes and shoes. They do have some household items. It's an ok place to shop. Just not my ideal place to go.
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November 2023 by Mr. Z
Terrible customer service, felt uncomfortable and talked to like I was a child when I was moving to check out. Constant followed and felt like I was getting invaded while shopping. Older women and man with glasses just stared from a distance and were following me and my partner. Disrespectful older women and needs to be trained how to talk to customer and use please and thank you like my little one, who knows how to ask people with respect. Sad good items but not interested going back cause of that experience, will contact corporate office.
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November 2023 by Darlene B.
Love to shop at this Burlington. Friendly staff, clean store, and good selection, and great prices.
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November 2023 by Lani L
I went shopping there Wednesday and a coat vest that I thought I purchased to wear for my sisters wedding, was not in the bag leading me to think that the cashier intentionally set aside this item for their own purchase. I know for a fact that I handed this item to Rachel to ring up, but thinking we wouldn’t notice in the almost $250 purchase, here I am without the item.
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November 2023 by Google User
I wish there was an option for zero stars. I came in tonight right after I got off work around 10:15 or so and it said they closed at 11. I just had a death in my family and was getting clothes AND shoes for myself and my children for the funeral along with other items. The older lady came on the intercom saying they were closing at 11 and to finish up etc. When she did the msg saying they were closing at 11 I was already walking to the registers. Actually I was looking at my phone and it said 10:59 right when I was in the register line. The older lady as soon as she sees me says “we’re closed. We close at 11” in a very snappy tone and I said I heard that’s why I’m here to cash out. There was other people still in the store at this time also. I said “you’re not going to let me pay for my items?” And she proceeds to go on VERY rude and super condescending, saying “we’re closed. I can’t chase you around the store to have you pay!!”….. What? So inappropriate to speak like this ? And I replied saying “no one ever said you should “chase” people to come pay”. I was blown away this woman would speak to a customer like this. My cart was over $1,000 and she did not care. I have worked management in retail the last twenty years and there is NO way any company I’ve worked for would tolerate this! I also would never treat a customer this way nor would I let any of my employees, let alone a MANAGER treat one this way. This woman should’ve said you can’t buy anything at 11 on the intercom if that’s how your company wants it ran. Never have I been treated this way. How sad that I chose this store to go get funeral clothes at. Like I don’t already have a horrible situation happening I have to deal with this witchy woman. I will gladly take my $ somewhere else. Your manager obviously doesn’t need customers. Now I know why when I’ve interviewed past employees of this store, they had negative things to say. It’s sad how customer service is now days. And even more sad that the person who should be the example for your store was the worst example of customer service. I really hope this woman does better.
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October 2023 by Katie P.
I wish there was an option for zero stars. I came in tonight right after I got off work around 10:15 or so and it said they closed at 11. I just had a death in my family and was getting clothes AND shoes for myself and my children for the funeral along with other items. The older lady came on the intercom saying they were closing at 11 and to finish up etc. When she did the msg saying they were closing at 11 I was already walking to the registers. Actually I was looking at my phone and it said 10:59 right when I was in the register line. The older lady as soon as she sees me says "we're closed. We close at 11" in a very snappy tone and I said I heard that's why I'm here to cash out. There was other people still in the store at this time also. I said "you're not going to let me pay for my items?" And she proceeds to go on VERY rude and super condescending, saying "we're closed. I can't chase you around the store to have you pay!!"..... What? So inappropriate to speak like this And I replied saying "no one ever said you should "chase" people to come pay". I was blown away this woman would speak to a customer like this. My cart was over $1,000 and she did not care. I have worked management in retail the last twenty years and there is NO way any company I've worked for would tolerate this! I also would never treat a customer this way nor would I let any of my employees, let alone a MANAGER treat one this way. This woman should've said you can't buy anything at 11 on the intercom if that's how your company wants it ran. Never have I been treated this way. How sad that I chose this store to go get funeral clothes at. Like I don't already have a horrible situation happening I have to deal with this witchy woman. I will gladly take my $ somewhere else. Your manager obviously doesn't need customers. Now I know why when I've interviewed past employees of this store, they had negative things to say. It's sad how customer service is now days. And even more sad that the person who should be the example for your store was the worst example of customer service. I really hope this woman does better
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August 2023 by Tory Crossley
Wonderful clothingIf only shoppers didn't leave clothes on the floor.You should have a policy in place for that kind of thing
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August 2023 by Debra Taylor
It was extremely hot I was only there for an hour and couldn't wait to get out of there it was so hot. I felt bad for the employees
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July 2023 by Lacey Nava
It’s really frustrating when you just walk in at 9:40pm and the managers welcome you in then 5 min pass by and they say that the store is closed when on the website it says they close at 11:00pm ,if you close earlier just update the timing
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July 2023 by Lia Gabriele Alves
It’s informing that this store closes at 11pm, but actually, the store closes at 10pm. You have to update this information.
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July 2023 by Penny Rhea
Always fun to explore the clothing racks for the perfect item.
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June 2023 by Israel Rodriguez
They don’t have much of a selection for bigger sizes. Not anything that looks decent anyways. Specially if you looking at the shoes selection, no dressy cloths either
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April 2023 by Wade Bricknell
Visited on April 24, 2023 the coats had been removed from the shelves already
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April 2023 by j baer
A bit of a smaller Burlington. It's clean and new, but twice now in the last few months I've come in when Google says they're open for another hour or more, and they were closing in a few minutes. Please update your hours on Google. People rely on it, and it's really not that hard to keep them up to date.
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April 2023 by Robert Mitchell
Love the bargain deals, & gotta go check out clearances!
