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February 2024 by Taylor Riessen
Came here before to do my emissions and came back for an oil change and coolant flush. These guys were super respectful towards me and took very good care of my car! I will always recommend these guys to anyone!
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December 2023 by Megan Baum
I came in yesterday, just getting around to writing this but i have to say i've always loved this jiffy lube! I've been coming to this location for a while now and its never disappointed me before but this time when I came in the girl that greeted me was super rude. She gave me a lot of attitude and was acting as if she didn't want to help me. When being in customer service you never want to treat your customers this way. The team did a good job with my car, but I'm not sure I will be coming back to this location because of the way I was treated
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December 2023 by Reyna S
I love Jiffy Lube, always have, but this is hands down the best location, best staff, best people all around! They are honest, kind, reliable & helpful- they will not jerk you around or scam you out of your money.Very professional dudes, & even better humans! I am very grateful & appreciative of them.
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December 2023 by Brandon Calder
I will first start by saying that I have always liked and appreciated Jiffy Lube as a C company that gave me a job while I grew up. I have NEVER taken any of my vehicles to anywhere except Jiffy Lube just because of that fact. I worked at Jiffy Lube in Draper, Utah and managed/trained by Joe TunzI back in like 2005-2007 or so. Can’t even remember for sure it was so long ago. I’m assuming that name has to speak for itself with this company. With how tough and good of a manager he was and how much I hated him as a punk kid lol. This is the reason I decided to always take my entire family’s vehicles to Jiffy Lube for all our oil changes. The particular location I’m writing this review on does not operate the way that the Jiffy Lube I worked for and have continued to use for my vehicles does not even come close to the standards I thought they cared about. They never even greeted me, when I saw multiple people standing around not doing much. At one point after waiting at least 10-15 min and driving backwards and forwards over the thing that lets people know I pulled up and still not even being greeted. The one that I assume was the manager/leader on shift helping another customer, gave me a give me a minute signal with his hands in a what appeared to be a frustrated way. This was while one of the I’m assuming vac tech employees stood next to him with his hands folded. It was at that point that I decided to drive to a different location (13400 s Bangerter) where I know for a fact good old Joe Tunzi used to work a few years ago and where I have typically been going with no issues. I was greeted right away even though they were prob more busy there the other location I was at. I was taken care of asap at what I know to be the Jiffy Lube expectations quality of service.I have never been one to even take the time to post reviews but where this relates to my life and the knowledge of standards Jiffy Lube has (at least used to have while employed there) I could not ignore the situation and trust that they do not put up with such service.I am a business owner myself and aware of the current situation we are all facing with finding and employing people that are willing to get their hands dirty and work hard for their money these days. I just know from hands on experience that I would have been fired or at the very least written up by good old Joe when I worked there growing up. Please expect more from your employees again and especially your management. Customer service does still matter. Otherwise I would simply change the oil on our vehicles myself for a little bit cheaper. I prefer to support a business doing their trade at a professional level then save a few bucks. The same way I hope people will prefer to call me overs saving a few bucks.Very disappointing experience and I hope you guys will address the situation.
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November 2023 by Tahnee Freeman
They were super nice and fast. I had my two little one with me and it's hard to entertain then for a long time so then being able to get me in and out was fantastic
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November 2023 by gongzillas81
I’ve had various experiences here but I showed up a few minutes after they closed, not knowing that they were closed because Google Maps was wrong with the hours. The manager threw me in real quick for a quick change even though I wasn’t asking to. Five stars for that dude!
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October 2023 by Casey Koon
The name says it all. Fast. These guys are fairly quick. Usually 20 minutes to change oil. Everything else is fairly standard. Lobby is super basic and is the same for the last 8 years! Just water to drink but they do have a bathroom.
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September 2023 by Greg Andersen
Missed top off of washer fluid, antifreeze, and left oily foot prints on drivers floor carpeted matt. More worried about playing games and goffing off than customer service. It's happened a couple of times, so I won't use them again. I am looking for a service center that takes some pride and wants to earn my business.
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August 2023 by isabelle ashby
I don’t know who it was that helped me but he was awesome. He fixed my tire for me at no cost. And he had no idea how much it meant to me!! I had no clue what was going on with my tire and I was super stressed about it. My dad passed away in January so I don’t have an clue what to do when something with my car happens and he made it the best experience I’m so grateful for him!
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August 2023 by Ashton Leiper
Driving through Salt Lake City and needed an AC recharge. Kade got us helped out right away so we could get back on the road! Super friendly staff & great customer service. Thank you :)
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August 2023 by Culley Davis
This Jeffy lube location is remarkable, I've always had pretty good service, but these individuals have taken it to a new level. Chance helped me not only to get my car serviced but he also helped me purchase a new set of tires which required two different sets/sizes of tires for this particular BMW. He not only saved me money, but he got the job done so fast, and the order placed so soon, I was blown away to be honest.I will differently be going back to this location, and telling everyone I know about it as well. I hope you're taking care of him he is a GREAT asset to your company.CulleyServices: Air & cabin filter replacement
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July 2023 by Tanna Berensen
Came in for an emissions test and they were fast. Also they are very courteous and care about people. Gave me a break even though something was my own d*** fault lol.
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June 2023 by Melly Terrones
Chance the team lead is awesome! He did a great job with repairing my lights from my van.
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May 2023 by Winter Okada
Came in for an oil change. I knew it was about time for a tire change, too, but hadn’t planned on doing it today. One of the 2 that needed a change was in worse shape than I thought. Cords were showing, it was bald. I explained that I wasn’t financially prepared to do it today, and Chance was able to make recommendations and get my total to an amount that was manageable (for a divorced mom w/ modest income, that’s no small feat). Highly recommend this location, specifically. The crew is **AMAZING** and you can walk over to Beans and Brews while you wait, but you’d better walk fast because this Jiffy Lube will get you in and out very quickly, thus living up to their title. And they’re very dog friendly, even though my chihuahua is a bit of a j**** admittedly
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May 2023 by Robbie Walker
What I thought was going to be a thirty minute stop turned into three and a half hours! Nobody working there knew how to change a spark plug and had to call for help from another location. They never told me so I ended up waiting forever! I just waited and waited. The manager went on break and was the only contact between them and the other location, so I couldn’t even ask questions. I ended up watching several people go in and out as I just sat in their waiting room.