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December 2023 by Mike Z
Lorena has given great customer service every time I come in… congrats on a great staff this is become my favorite locationHappy holidays from Mike Z RamosRiverton Rocks….
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April 2022 by Christina Thomas
I have had great service at Jordan. But if you travel , advise them. They are very careful with monitoring your cards for unusual activity.
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March 2022 by Sarah Blatter
They're nice enough but I wish there was a way to show that on Saturdays its only the drive through that's open. I went out of my way to take care of some important paperwork there on a Saturday for nothing.
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August 2020 by Simeon Cox
The staff is super friendly, and very helpful. I've also called about suspicious card activity, and they responded immediately with no hassle and full refund. You can trust them, that's for sure.
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May 2020 by Dennis Brown
Awesome staff
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January 2020 by Tiffany Henrikson
I took a business check in to payoff the full amount for an auto loan. The check was for a car that was traded-in to a car dealership I work for. I was told they wouldn't deposit it into their members account because it wasn't a cashiers check. (So a business check from a car dealership can't payoff a car loan?!!) They told me they would not call MACU to verify the funds. After questioning and pushing back they finally said they would deposit it into a savings account with a 7 day hold, but still would not apply it to the loan until after the 7 days!!! I payoff auto loans for the car dealership evey week to numerous credit unions and banks and have never had such an experience where I felt like they could care less if their member's auto loan was paid off or not... all while I was begging them to take the payoff check! Very disappointed in this Jordan Credit Union location.
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September 2019 by MIZZLE
Good customer service
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August 2018 by Stephen D'Eustachio
Charging for not using an account is ridiculous. I got a new construction loan funded through them and paid over 10k in interest in a year. After paying of the construction loan I still had a balance in my account and they charged me to hold my money because I didn't use the account. That's robbery.
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July 2018 by Matt Ault
This is a great place to do business at. The tellers are always friendly and helpful. We have had several auto loans through this location and the loan officers have made the loan process very easy and quick.
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July 2018 by Gabrielle Blackhurst
I've been banking at Jordan Credit Union for a few years now. I have never had a problem with them. They are always helpful and friendly. It seems like they can always beat people on their interest rates as well. Tala and Cyndi are great to work with!
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July 2018 by Danielle Jensen
I love this branch because I feel like part of a family when I walk in. Everyone is very kind and helpful. The services are great. I have especially enjoyed working with Tala and Cyndi who make the loan process smooth and seamless.
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July 2018 by Steve Hellcat
This is the best bank I have been too! They are so organized and have things under control. Sam is one of my favorites
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March 2018 by John Hartley
This branch is incredible!! They are always so helpful and friendly. They deserve all of the “credit†they receive when it comes to the success of this branch. Cyndi and Josh are like the cool kind of extended family. 😊
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February 2018 by Scout Sanders
Not only is this my favorite branch of JCU because of their efficiency, but also because of their amazing staff. Every teller that works here is sweet and helpful. Cindy truly cares about my experience, she makes sure I am always taken care of. Thank you guys!
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February 2018 by Deni Ott
I absolutely love this branch! Cyndi is amazing and she has the best employees. They are always upbeat, helpful, happy and willing to do whatever they can to make your visit a pleasant one. I always love my going to my branch. Keep up the great work!