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November 2023 by Dalyn Ferguson
TERRIBLE. Do NOT come here. Horrible service. The product count is a lie. If they say they have it in stock they do not that means they may have it at a different location. No part store in America works like this. Rude staff. Staff doesn’t know about parts. Staff wants me to get a cheap alternative for my high end car instead of what is recommended. Avoid this place at all cost.Please shop else ware. Advanced auto parts is right down the street and they are much more friendly, way better prices, and actually care to help. This place does not. Autozone is also right down the street and they are much betterI wish I could give 0 stars but I cannot. Please do not come here or believe anything the website stock says.
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September 2023 by Budda Clayton
Very friendly and helpful staff. Clean store
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May 2023 by David S
Super helpful staff. They've been able to get me parts for my car, motorcycle, and even some stuff for maintenance on some semi trucks. A one stop shop!
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May 2023 by Evelyn Gonzalez
I’ve been coming to this Napa for many years. Employees are always friendly and more than willing to help. Over the phone service is great as well!
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May 2023 by Jhony Mendoza
Great store! Friendly staff! This location is always my first parts store to visit when I need anything.
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May 2023 by Sergio Salcedo Jr
Great experience getting my parts! Gilbert was very helpful!
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May 2023 by Zak Lee
Super helpful. Great people. Won’t go anywhere else.
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May 2023 by Paul Muñoz
all the time they have provided me with excellent service
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May 2023 by Brayden Rocco
Two thumbs up and a five star for Riverton Napa????
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May 2023 by Landon Larsen
Hailey is awesome very nice and helped me out with brake pads for my truck.
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May 2023 by Lee Winfrey
Napa auto parts has always been the place to go if you can't find a part any other place
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December 2022 by Ashtoone 01
The most napa parts store ever
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October 2022 by Ryan Fairchild
Great help getting me what I needed. Even though it wasn't in store on a Saturday they had it within 2 hours for me.
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June 2022 by Ben
I'd like to first say the staff here are incredibly friendly and do their best to be as helpful as possible. I greatly appreciate the extra lengths they've gone to help in a few situations. Problem is a lot of that extra effort was to correct mistakes. They happened pretty frequently with my orders, giving me the wrong parts, displaying something as in stock when it's actually not, ordering parts from another location has had it's issues, item descriptions not matching what is sold, many of these things are likely outside their control for the most part I imagine, but it's still been a lot of headache to deal with. Lastly their pricing, I know they're "genuine parts" which I agree should come with a slightly higher price tag, but only slightly. When I can get on ebay and buy a kit containing a main control arm, ball joint, tie rod ends, and sway link bars for BOTH the driver and passenger side for less than ONE main control arm here, that's a lot more pricey than I'd like and if I could have afforded to wait the 4 days to have it shipped I would absolutely have gone with the other package.
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June 2022 by Richard James
Had what l needed, but very slow customer service, only had one counter person working checkout, but l saw at least five back in the stacks of parts!