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March 2024 by M R
I got a "Peanutbutter cop"....the smoothie taste like GREEN Banana because, it was green, there is NO PB flavor and taste like weak chocolate!Fiest and LAST time there, NEVER Again $10 later!
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March 2024 by lina kay
We recently visited Tropical Smoothie Cafe hoping to enjoy a refreshing drink and a pleasant atmosphere after traveling from New Mexico but unfortunately, our experience fell short of expectations. From the moment my family and I walked in, we felt completely ignored by the staff. Despite being the only customer at the time, not a single employee greeted us or acknowledged our presence.The lack of attention continued as we waited at the counter, hoping to place our orders. Multiple staff members were in the back, engrossed in their own tasks, while I waited and shouted “hello is anyone back there? I see you. I know you see me.” The young lady froze but didn’t make a sound. And finally after my husband shouted “hello! Can we get some help?” A young gentleman finally said something and told us they’re doing prep work their manager wanted them to do.After several minutes of being ignored, we made the decision to decline service and leave. It was clear that our presence was not valued, and I did not feel comfortable spending my money in an environment where customers are treated with such indifference.Overall, my experience at Tropical Smoothie Cafe was extremely disappointing. While I cannot comment on the quality of the smoothies themselves, the complete lack of customer service and welcoming atmosphere left much to be desired. I hope that the management takes steps to improve their staff training and prioritize customer satisfaction in the future. Until then, I cannot recommend this establishment to others.
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March 2024 by Longtravelers
Used to frequent the Tropical Smoothie when we lived in Florida and were excited to get a location near us. We get Tropical Smoothie at least a couple times a week and sometimes they are on point but lately it’s been off. When we have ordered pick up or gone through the drive through, the smoothies haven’t been sweet. They’re super sour. They are not drinkable and when you pay so much for each smoothie it’s extremely disappointing. I understand it can get busy but please train staff to make sure they’re not missing anything like sweetener for the smoothies. Today, we ordered 6 smoothies and only the Blimey Limey was sweet! Over the past 2 months this has happened to us 4 times and that’s 4 times too many. We spend too much money here for the smoothies to not be drinkable. We’re spending around $50 plus here on every visit. Then they ask for a tip? Just ridiculous.I think I’ll start going to Jamba, Roxberry’s or a different Tropical location from here on out. It’s truly unfortunate.
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March 2024 by Janielle Scott
They have food for any time of day. Breakfast, lunch, dinner, or snack. I don't think I have tried anything I haven't liked. The workers are always friendly. I have fond memories of going in Florida while on my mission for the Church of Jesus Christ of Latter-Day Saints. I'm so happy they are starting to pop up more in Utah.
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January 2024 by Logan Jensen
The smoothies and food items are all delicious with good portions. I especially like the new Acai bowl they've added. The service is always friendly and relatively quick.Vegetarian options: Not very many strictly vegetarian food options, but anything can be made that way.
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January 2024 by Brooke Adrian
I ordered take out. The wrap was tasty, but tiny. Also, the Acai bowl was tiny, but frozen? I guess I will have to stick with Jamba Juice. Who wants a frozen acai bowl? Im not even sure what to say.
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January 2024 by Ericka Gilliland
The food here is super yummy! I loved their seasonal chocolate truffle smoothie. YUM!
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January 2024 by kyler ingles (relyki)
I had two free smoothie rewards on the app that expired today so I grabbed a friend and set off to Tropical Smoothie Cafe. We arrived at the store and began ordering, when we tried to redeem the rewards I was informed that per company policy I was only allowed to redeem one reward per day. This policy was not stated anywhere on the app. Given that I had no warning of this policy and my rewards expired that day I tried to convince the employee to help a pal out but they would not budge. We left the store having only received a smoothie for my friend who later described his beverage as "less than mediocre", I would say that accurately sums up the whole experience. I advise you to steer clear of this establishment.
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January 2024 by Savy Rose
The food was good! We waited for probably 5-10 minutes to even be helped, and then we ordered and sat down. I am not exaggerating when I say that we waited 20 minutes for our food before it came.
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November 2023 by Jdub Wright (Jdub)
Went to this location with work friends for a quick lunch at 11:30am. It wasn’t busy. The place was clean and quiet. Ordering was easy and quick. Food delivery was good. I ordered the Breakfast peanut butter sandwich and a peanut butter cup smoothie. It was good.Kid-friendliness: Some great food options and prices for kids.
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November 2023 by Madilyn Jensen
Best Smoothies they never taste like there is too much sugar. Pretty fast service.
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October 2023 by Letmeflyu2themoon
Great smoothies and food ?
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October 2023 by Tony Tapia
I’ve only gotten food through the drive-thru which is fast and convenient. Out of the 3 smoothies I’ve gotten, I genuinely enjoyed them all. Pricing isn’t outrageous and is competitive against Jamba Juice.
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September 2023 by Danielle F
Employees are slow and not very knowledgeable, or kind for that matter. Food is hit or miss. You’ll be in the drive through for at lest 15 minutes. The drive to Sandy’s location is worth it.
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September 2023 by Mike Hanemann
If you have a larger car be carefulof the storm drain as you exit the drive thru. It’ll chew up your rims if you swing wide to make the hard left turn to exit.The staff wouldn’t give me a contact for a manager or owner to address the issue.
