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December 2023 by D M
Affordable glasses and wonderful environment in the office! I can't wait to pick up my glasses!
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November 2023 by Mason Archibald
Lisa and the staff were extremely helpful and friendly while selecting my glasses. The doctor was great too, making sure I was comfortable and understood everything during the exam. He provided me resources for LASIK and a Retina specialist. Honestly I've never had a better vision experience and will continue going to this store.
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November 2023 by Lori Vogel
I love this Visionworks! Dr. Coelho was very thorough and explained everything in depth. Haley was amazing! She was so sweet and VERY informative about glasses and insurance. Highly recommend!!!
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November 2023 by Damon Rasmussen
Thorough but also quick and easy. Also very educational. I haven't been to an optometrist for a long time so I appreciate Visionworks taking time to explain everything very well.
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August 2023 by Jordan Hansen
I had a fantastic experience with this location. Lisa was amazing and very detailed. I asked for a price quote upfront before deciding to use Visionworks and they were happy to check and see what would be covered and what would be extra cost for me. They made sure to take time with my eye exam and explained everything so I understood where my vision stood. Overall I'd say they deserve two enthusiastic thumbs up and I'll definitely be back when it's time for a new eye exam or new pair of glasses.
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August 2023 by I A
This location is amazing in many ways (size, cleanliness, amazing staff, etc.) and I am glad I found it. I used to go to LensCrafters and I switched to Visionworks and it is a night and day difference. Haley is by far the best associate that has ever helped me from any vision place I have gone to. She is so patient, professional, kind and has great customer service skills. She is extremely helpful and always follows through!
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July 2023 by Alexandra Swestka
Good location and Haley was super helpful!
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June 2023 by Sven M.
I had a horrible experience with the AMERICAN FORK location (bad service, incompetent folks, and glasses that did not work at all). So I went to the RIVERTON location to fix the issue. I must say I was skeptical based on my previous experience, but Haley (General Manager) and Lisa were wonderful. And so was Dr. Coelho. They took the time to explain to me what type of lenses I needed and made the necessary adjustments so I will be able to get my glasses right. THANK YOU!
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May 2023 by Michie Ruiz
The staff were very friendly and took consideration of what I needed for my new pair of glasses. The exam was quick, but they were also very patient. I had a good experience here and plan on coming back.
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March 2023 by Cory Davis
I was not able to have my visit. A couple of red flags for me when going to an appointment and I show up and they tell me it is a telehealth day and I won't see a doctor at the visit. Then they tell me there was a message left for me letting me know, when there was not a message or call to my phone from them. Saying that, I found a different facility to have my exam.
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January 2023 by julia packard
This was my first time as an adult getting an eye exam or glasses. The staff was helpful and willing to answer all of my silly questions. Haley went through at least 20-30 pairs of glasses with me when I was choosing my frames—trying them on, finding similar pairs, making me feel confident about them and calculating cost estimations for me every time I changed my mind. She was knowledgeable about what my insurance would cover off the top of her head. She helped me pick styles and colors that fit my face and ultimately helped me decide on a pair of sunglasses (because the frames I liked were too bold for all the time) and regular glasses that were a little more mellow. She also helped me get the most out of my insurance coverage when adding extras. I had so much fun picking my frames. The entire process was simple and my glasses came in within a week. When I went to pick them up, Haley adjusted them to make sure they fit just right and was super complimentary of how they looked. I highly recommend this Visionworks location.
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January 2023 by Whitney VanBuskirk
We were excited to see what Visionworks had to offer. Leasing and building out a beautiful new store front, combined with the huge marketing spend behind launching this type of retail space is a massive financial undertaking. It's unfortunate that the optometrist we saw today is willing to take a leak in the face of that investment because he had a long day and was eager to go home.The optometrist did not greet us or introduce himself. He was apathetic, visibly annoyed and rushed my daughter through the exam. During the refraction test the optometrist flicked back and forth between the lense powers at breakneck speed, going too quickly to allow my daughter to asess and provide feedback. After 15 minutes of begrudgingly flipping through lense powers, he was no closer to refining her current prescription. Frustrated with the lack of results, the optomitrist became condescending towards my 10 year old and that's when we knew it was time to go.Using our 2023 vision benefits to visit Visionworks makes me sick. I would not recommend this store to anyone and we will not be returning.
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January 2023 by Tammy Marko
Amazing staff and Dr. Watkins did an amazing exam!
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January 2023 by Danielle H.
We had a fantastic experience, amazing customer service. I didn’t get the sales person’s name, but she was awesome!
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December 2022 by Gail Stordahl
Haley, Lisa and team are top notch. I just ordered a 5th pair for me and we just picked up 4 pair for my husband. They took the time with each pair to ensure we got the best deal possible. The store is so friendly and easy to shop, especially if you know the shape you gravitate toward. Highly recommend!
