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January 2024 by Carter Holmstead
Just a walgreens
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January 2024 by Amy Lovendahl
Called on my refill and new prescription that I had questions about. Extremely rude on the phone answered my questions in an abrupt manner and hung up on me. I've never been treat so poorly
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December 2023 by Lorne R.
They treated me like I am a criminal and not a customer. I don't appreciated being berated by the pharmacist for bringing them an "older" prescription (5 months) even after I called ahead of time if they could fill it. They said they could. I have been filling my prescriptions with them for about 5 years. They could give me the benefit of the doubt, but the rude pharmacist women was acting like I am trying to game the system (which I am not). I was up front with them and they were rude and disrespectful to me. From reading the reviews, their customer service is atrocious and they appear to have a habit of treating people horrible. The convenience is no longer worth it. I am going to take my business where I am appreciated.
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December 2023 by John Scott
This store is one of the busiest stores in Utah. They are very helpful and even go out of their way to explain things. With the COVID-19 issue winding down the supplies of medications and needles are starting to catch up to the demand.I have been going to this location for over 10 years. When I was unable to get meds they explained why. More often it is due to the doctor's order to why I have not been able to get the items needed. They were easily fixed when I called my doctor.Thank you Riverton Walgreens.
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December 2023 by Ms Blade
Double charged for my prescription because the person they are training doesn’t know how to use fast pass. And cannot get ahold of anyone about the charges. The person being trained is overwhelmed and extremely rude. This pharmacy has been understaffed for over two months. It is in need of good, fast and kind help.
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November 2023 by Raul Romero
Recently I needed to fill a prescription for my wife. My insurance hadn't quite kicked in. The pharmacist, Vanessa at the Riverton location was heaven-sent. Vanessa took the time to explain our options and help us find a discount that we could use. And was very informative in our situation. Outstanding customer service is one of the reasons why we use Walgreens Pharmacy.
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October 2023 by Travis Bennett
Terrible service . Prescription is supposed to be ready , it’s never ready . They waste your time with no contact.Also come here if you want to be ignored and treated poorly .
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October 2023 by Stephen Whittaker
The BasketCase no longer works here.Got let go cause he couldn't gain the gut to charge $60+ for Plan B.He knew he would eventually be cut from the team... But they also fined him $400Also discounted nearly everyone's final totals..He knew that "Policy's policy" but, he also didn't have any other warnings, or paperwork that was actually signed and turned in...Makes it look very targeted..The new leadership started with taking his privileges away..Took his car privileges away... Wouldn't let him challenge his customers to name a car anymore.. Wouldn't let him give HIS PERSONAL cars to customers..They were hot wheels, tarmac, kinsmart, etc. From his own personal basket.He would challenge people to name a car... If they named whatever he put on the counter (AS HE WAS HELPING THE CUSTOMERS CHECK OUT) he would GIVE THE CUSTOMERS cars HE paid for himself.. OR They could pick from his basket... Giving him the nickname BasketCase..He was fired eventually.. Knowing that he would be caught...But what would YOU do if a young girl came in tattered clothing with only a 20 dollar bill? Would YOU still charge her charge her 50 to 60 dollars? Knowing she had had something pretty bad happen to her?Didn't think so..He had something special there.. Regular customers who genuinely worried about him... Great co-workers... Good leadership... And a schedule that worked with his Autism.It wasn't perfect.... There is ALWAYS room for improvement. "POLICY is policy".But fining the guy $400 AND termination does seem a bit much..Could have just warned the guy first... Could have still fined the guy but still keep his job.. They could have gotten their money a LOT faster.The guy is currently applying for benefits... To help him pay for the fine.. But they may not see their money anytime soon.Shouldn't have IMMEDIATELY fired em.The store crew is not what it used to be.
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August 2023 by JEFF B
This is the worst pharmacy, VICKIE has an attitude. Dropped my prescription of Friday, morning, was told to come at 1pm. An hour later robocall from them saying tgey are out of stock and can't fill it.I called talked the pharmacist and was told it would be here Monday or I could call around to other Walgreens and see if they have it in and they could transfer it. LIARS.When I didn't here from them on Monday I went in Tuesday after work and VICKIE says they don't have it and can't tell me when they will.So u call another Walgreens across town, they have it but can't fill because this Walgreens has a hold on it. Back in line to get them to remove the hold drive across town to be told I need the paper copy, drive back and wait in line to ask for the paper copy only to have VICKIE say we won't pull it for you tonight, I asked why not she says they are short staffed.At this time there is no one in line but me, no one in the drive up. And there are three of them back there.She was quite smug about it and seemed to enjoy the frustration she is causing.Do yourself a favor go to a different pharmacy.
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August 2023 by Sharon Moss
Well waiting 24 hours for a box of needles is completely unacceptable. I've never been treated with as little concern than your pharmacy yesterday. I won't be coming there ever again. Sure glad you're not my regular pharmacy! Ya'll need some training in customer service.I won't be picking up this order as I no longer need it now.
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May 2023 by Nikki G.
This Walgreen's location is listed as a FedEx return site. I tried to return a package at this location with the QR code I was given for my return. An employee scans the code and then they print the label for you. No one working at this location knew how to do it. They didn't even try to scan the QR code I have for my return. Don't go to this location to make your FedEx returns.
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May 2023 by LouLou Lou
Pharmacist was so rude ( I didn’t catch her name )She looked annoyed when I asked her some questions!!! Looking at the reviews I’m not the only one this happened to.
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May 2023 by Frank Young
SHAME ON YOU! Worst customer service ever. I called looking to see if my meds were in stock. June very rudely let me know they were not. I asked if the alternative is available. She then told me she’s not playing the guessing game with me. Even though I knew e axles what I needed and let her know.I’m going through withdrawal from my meds and not feeling well at all. And to be treated this rudely by June is not okay.She also hung up on me as I was trying to ask another question. I will not be using this pharmacy any longer. And they let me know they don’t need my business.I would suggest take your money elsewhere unless you also want to be treated very poorly.
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May 2023 by McKenzie Earll
Went to call about my prescription and Vikki was rude. She said she couldn’t hear me then said it’s not her phone so I needed to move as I was moving to get a better service she stated that I need to do better or else she won’t help me. If she talks to her employees like she did me, that’s why no one is staying. As of now me and others won’t be coming to Walgreens here for our medication. She was the worst.
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April 2023 by Laci Lopez
I’ve been going to this Walgreens pharmacy for a few years & they’re absolutely amazing! All of the staff are super helpful, as well. June is the biggest reason I go there, I pass 4 Walgreens on my way. Thank you guys for always taking care of me!