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April 2024 by Cornelia SCOFFIELD
Ordered had to seat in car for 20 mins they for got to bring me my food
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April 2024 by Lena Miller
Does this place sell chicken? We haven't gone to KFC in few years because they never have any chicken. Lol. Here we are again tonight, waiting for 30 minutes to get a 2 breasts and some wings.NEVER AGAIN. WHERE CAN YOU GET DECENT CHICKEN?
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April 2024 by Dave Allison
25 min in a empty drive through, and lobby..Then to get cold fries,and a half full rootbeer float. Definitely never going back. Get job a and w. Atmosphere get a 5 because I like the inside of my car.Oh right my order a bacon cheese burger meal. If you like to sit and watch your gas gage go down this Is the place to be. Ok o have a question for the owner you have a drive clock right. Now im not supposed to be in the drive through for more than x amount of time. Why does this not apply to when you are told to go and park 10 feet in front of the drive through window????? Then we as costumers get to back up to ask for napkins and what ever condiments your employees so thoughtfully left out.
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April 2024 by Brittany Dannen
Pulled into the drive thru at 6pm on a Saturday night. Ordered a family chicken bucket. The girl on the speaker said "Hold on, let me see if we have that much chicken" ... What do you mean?! You are KFC, right? A place that specializes in chicken!!! Came back to inform us they only had a certain amount of extra crispy and the rest would be original. We said ok that's fine, as long as we get our chicken. They had us pull over to wait for our order. When we got home, the fries we ordered as a side were missing, no napkins, and no honey or butter for a $50 order. The people were polite, but the service is horrendous and needs some work.
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April 2024 by Hope Henson
The food was good and the customer service was great. This place has been really improving since the last time I went. I came into the lobby and was treated so kindly. They even walked me out to my car helping me with some of my bags because I had so many. The lobby is a little dirty but it could be fixed up with a good mopping. I'd recommend coming here again if you haven't been in a while. Especially while they aren't busy. After being there a few times they are always more personal and kind when they can focus on you.
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April 2024 by Drevyn Trujillo
Love this place
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April 2024 by Lynn Olpin
Good food. Great restaurant team. Good value.
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April 2024 by johanna castiblanco torres
It's been a long time since I went to KFC in Roy and we all loved it because of the excellent service from the girls!!! Very friendly and our order came out super fresh, super recommended
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March 2024 by Sami Hughes
My experience was horrible... I ordered off Uber eats and went to pick my order up when it was done. When I got there the kid said they haven't even started to do my order, said it would be another 8 mins. So I left came back 15 mins and still not done. Then when it was done they took forever to bag it up in that time 3 people have already left because they were sick of waiting. Got my order they forgot the Mac and cheese so I went back and the girl was like oh it was still in the oven it takes an hr so we just didn't put it in the bag. I get home and the biscuits were still doughy couldn't even eat them ?♀️ seriously this place is a joke all young kinds no management around. I wasn't pleased at all, management need to do better.
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March 2024 by Sarah Allred
I just love this store location I drive from Riverdale and Washington Even thou I have a KFC right by my house . This story in Roy The food always tastes good The customer service is always on par with nice friendly workers . The store by my house off of Washington boulevard and Riverdale road is the worst store the food is ok the service is non-existent and then they want to get an attitude with you after you wait for 30 minutes for food that was never fixed for your order . Not sure why the Ogden store is even open .
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February 2024 by Anthony Terkelson
I think they're more worried about what they can pierce on they're face next instead of how they can help
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February 2024 by Gordon Sleve
Good deal on Tuesday burger. Food was pretty slow coming out. Fries were too salty.
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February 2024 by kirbyvideo
The worst service in the history of KFC’s. They’re more than happy to take your money and then make you wait and wait and wait and wait and wait!!!!!!!!!!!Where is KFC ever? – way to go, Roy!
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February 2024 by Patrick Standage
I've eaten at this KFC/A&W many times. I don't feel like a regular customer, but more like a friend. At some fast food restaurants my order is ready and I have barely finished paying -- not a good sign. This KFC/A&W I wait while my order is being prepared and it's served hot and fresh. I think the French Fries are delicious -- a very unique recipe.
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February 2024 by Bender c777
Big sweaty fella in drive through whining about wanting to go home early by nagging me to buy their garbage dessert.