O'Reilly Auto Parts is a store located at 4020 South Midland Drive in Roy, Utah. It carries the parts, tools, and accessories customers need. The store offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. This location can resurface brake rotors and drums. It also has a free Loaner Tool program requiring a refundable deposit. The staff receives consistent praise for being friendly, prompt, attentive, knowledgeable, fast, and easy to work with. Employees are described as very intelligent and helpful, going above and beyond to assist customers. They expertly help locate correct parts for repairs and take time to explain differences between options. In one instance, a part was not in stock but was available the very next day. Staff are quick to install items like batteries. The team is also welcoming, making stressful processes like car repairs a breeze. While one manager was noted to have given unrelated advice, almost everyone else working there is acknowledged as being knowledgeable. Customers report fantastic customer service that surpasses competitors, leading some to switch their loyalty to this O'Reilly Auto Parts store. Overall, the store is highly recommended for its reliable and helpful service, with staff who take pride in their work.
They had mostly what I needed. The staff was friendly and helpful. I just needed to go to the other store to grab the other part. They would've had it delivered to the store but I just wanted to finish the project.
May 2026
Christy at O’Reilly Auto Parts was awesome! She helped me out with my battery and made the whole process quick and easy. She was friendly, knowledgeable, and went above and beyond to make sure I was taken care of. Great customer service — I really appreciate the help!
April 2026
Emily and Ashley helped me find the right battery, great service!
