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November 2023 by karen papasodora-cochrane
Customer service is poor. No help at all.
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June 2023 by Bobby C.
Very accomodating and helpful staffs. Thanks for the help on the landing gear retraction.
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May 2023 by Taylor Lee
Grateful for this service but wish drivers would slow down. We live in an apartment complex with a tight parking lot. And drivers fly through here. I’m constantly terrified they’re going to hit a kid. There’s tons of kids that live here, and even if you’re being cautious, drivers fly through so fast that they could easily hit someone. I’ve called and asked them to tell drivers to slow down but to no avail.
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May 2023 by Taylor Lucero
Grateful for this service but wish drivers would slow down. We live in an apartment complex with a tight parking lot. And drivers fly through here. I’m constantly terrified they’re going to hit a kid. There’s tons of kids that live here, and even if you’re being cautious, drivers fly through so fast that they could easily hit someone. I’ve called and asked them to tell drivers to slow down but to no avail.
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October 2022 by Michelle Conner
I definitely would never recommend FedEx to anybody when you call that computer cannot even understand you and you have to call back repeatedly go with UPS trust me
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November 2021 by Kim Ware
Worst service possible! Stars do not show negative stars or I would give minus 10. Lie about no one being home for signature. I have a paystub that will be short two days for their lie. Their 800 number is a circle j*** of non English speaking people with no supervisors. Excuses and lies. Sorry guys, you FAIL at customer service
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September 2021 by Josephina Henry
the absolute worst customer service I have ever encountered. Also, the drivers cant find my house in a town of maybe 50 houses and also everyone knows EVERYONE one stop at the store and I would have had my items. Cant speak to a supervisor to see when you can actually get your package.UPS always always always finds my house.
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August 2021 by Lee R Frank
Few time they will deliver to the wrong town ....
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August 2021 by Baylee Pace
Recently I had someone from this FedEx call me and tell me they don’t deliver to P.O. Boxes so I gave them my physical address. Instead of actually saving the address they sent it to my old one and I had to spend 1.5 hours on the phone figuring out where my package was actually delivered.
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July 2021 by 7VBAR ALLRED FARMS
Delivery to different locations besides the right one i still missing a package from a few months ago thats been delivered to the wrong house
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April 2021 by Dax Higgins
Always disappointed when I know something is being shipped via FedEx instead of UPS. For some reason, my last order had been "out for delivery" three times on different days before it eventually showed up. Somehow, either the driver runs out of time or has other things come up because my house is easy to find for UPS, but FedEx claims they can't find a house that is clearly marked according to addresses in a grid system. There's no way to easily contact support either.
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April 2021 by Shontaye Atwood
I had a package that required a signature for delivery because it was a $500 order. It was left at my door when they attempted to deliver and I was not available. I did NOT sign anything. Don't leave a package that requires a signature when there's no one there to claim the package!
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February 2021 by Josephina Sweat
the absolute worst customer service I have ever encountered. Also, the drivers cant find my house in a town of maybe 50 houses and also everyone knows EVERYONE one stop at the store and I would have had my items. Cant speak to a supervisor to see when you can actually get your package.UPS always always always finds my house.
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February 2021 by Wm Pierce
Located in a dry cleaning facility. Attendant was very helpful and shipped item easily.
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January 2021 by Michael R. Fordham
They let my package at a vacant house. 3 days before I found it. It snowed 2 of those days. The package was torn open. The driver said he left it at my house on the porch, however, were he left it, he left at the back door. The porch was at the front and side doors.
