UPS Customer Center
Shipping CentersHours:
188 South 800 West, Salina UT 84654 Hours
About UPS Customer Center
The UPS Customer Center in Salina receives strong praise from customers for its considerate, friendly, and helpful staff. Multiple reviews highlight employees who are polite, respectful, and provide great customer service, with one noting the team works extremely hard for the community. Customers report being treated very well in person and state that shipments handled through this center typically have no problems. However, one customer reported a significant issue where a package was marked as an attempted delivery when it was not, leading to a delay. Initial frustration with contacting the local center was resolved after speaking with a helpful and concerned employee from Salina, who identified a website error as the cause. While this incident points to potential communication or logistical errors, the consistent theme across reviews is a very positive in-person experience with a staff described as sweet, helpful, and under-valued but extremely needed. Many customers express a high level of satisfaction and would recommend this service center.
Most Recent Reviews
August 2025
Store hours are ridiculous and packages are always damaged
August 2025
Please bring back the real customer center where employees take your packages! The package drop box is too small for most packages!
June 2025
What a joke! The customer center in Salina is permanently closed! Now you have to go to Richfield or Gunnison to return larger packages that don’t fit in the box out front of the center or pay outrageous fees for home pick up! We have a hub here and can’t use it. Terrible!
More Comments(65)
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- Salina, Utah