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October 2023 by Morgan Andersen
These guys were great, turns out there was no way to fix my printer but they checked everything for no charge. Gave honest recommendations
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September 2023 by Luke smellie
Brad is such a nice and knowledgeable guy. He got my situation fixed quickly. Incredible customer service!
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March 2023 by Marie Jackson
Yesterday, Brad quickly repaired a nasty paper jam in my new HP printer. I greatly appreciated the excellent and courteous service.
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February 2023 by Kevin Stinger
Service was quick and professional- Brad was competent and personable. Well done!
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September 2022 by Megan Roser
I called about bringing in an office jet printer and they said they don't repair those but gave me advice on what to do over the phone. Super above and beyond service!
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August 2022 by Chris Harrison
Excellent customer service! Accurately and quickly determined my issues and resolved them as fast as possible. Highly recommend for timeliness, fairness, and honesty.
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December 2021 by Sheila Privett
Very happy with this company, I highly recommend it to everyone.
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November 2021 by David Dansie
This review is going to be so over the top you will assume it is fake. I assure you it is not. I called this company on a Wednesday afternoon after reading their favorable reviews on Google. I thought I needed my laser printer repaired, they listened to what was wrong and told me I only needed a toner cartridge. They offered to deliver a new cartridge at no charge, and were able to come immediately. They installed the new toner cartridge and did not charge for that service. The whole thing lasted 30 minutes, from my initial call to a fully functional printer. Because I am incurably cheap, I checked my last Amazon order of toner cartridges after they left, assuming this company builds the service cost into the price of toner. I was wrong. They charged less than Amazon.
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August 2020 by Katherine Toepke
I was looking for help with an older inkjet printer I'd purchased that had stopped working. Even though they weren't able to service it they helped me figure out what I could do and explained the difference between inkjet and laser jet and the pros and cons of both.This lined up with what I had suspected and I decided to get a laserjet printer since I only use the printer a couple times a year and I've had consistently bad luck with my ink jet printers drying out in that down time.I am super grateful for the help they provided and lack of pressure in my decision. Since I ended up buying a refurbished laserjet they took the time to make sure everything was working as expected and I left knowing that if I won't have any troubles with it.Super nice guys and I highly recommend!
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April 2020 by Underfoot Floors
Access responded to our needs very quickly. They were prompt and fair, and give great customer service. We highly recommend them.
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October 2019 by Mike Liston
Excellent service. Honest work. Very fair price. 3rd shop I visited and by far the best experience for toner, refurbished machines and repair. Will be back. Thanks Brad & Andrew.
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January 2019 by Jennifer Ellen Mueller
I have a 'not-so-new' laser printer that suddenly decided that it no longer wanted to print double-sided. I tried everything, and nothing helped. I was even checking prices for a new one, but the kind I need is EXPENSIVE.
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December 2018 by Mindee Heaps
Great service. Speedy fix. Was able to meet half way to pick mymprinter up so I didn't have to drive all the way to SLC for drop off. Nice owner and employees. Would use this service again.
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November 2018 by Mitch Simkins
I called them today after spending hours trying to fix my printing problem. In 5 minutes, they were able to help me change my settings. It now prints like a champ. Saved me lots of bucks in repairs I thought were needed. Thanks Access!
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September 2018 by Nick S.
I called Access as a last resort for an aging HP OfficeJet Pro multi-function machine. It's difficult to know when to repair or replace when it comes to affordable office equipment. This time repair was the clear choice for me. Access showed up as scheduled, performed some light maintenance on the machine and it is back to its former glory. A reasonable $50 appearance fee (plus tax) was absolutely worth it for me. I'll be using Access again in the future.
