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December 2023 by Brayan manuel merino Morales
Bad service they sold me a vaper that. It doesn't work and they don't want to change it
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December 2023 by Michael Henson
Decent selection though somewhat high prices, so keep that in mind, you might be spending a few dollars more here for the convenience. The benefit is quick, helpful staff, and a location not many other shops are near. They offer tobacco and vape products, always card, and as the law mandates you MUST be 21 or older to enter. 4/5.
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July 2023 by adrian Olivarez
Closes earlier than what it says
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June 2023 by Kara Rohlfing
I have been a loyal customer of House of Vapes for almost two years. I moved, and Al's shop was slightly closer. I decided to give them a try. Worst decision EVER!!Here's why: First, they're closed Sunday's. Completely inconvenient!Second, the staff is very new, and in two separate occasions has sold me incorrect coils/pod systems, that I've had to drive back to the store, get a refund, then go to a different store , because they didn't even have what I needed in stock. Waste of my time . Waste of my gas.Waste of my hard earned money. In top of that, not once did the owner apologize. Only made excuses for her "being new" well, then you need to train your employees better,"AL".Third, the owner is arrogant, obnoxious, and absolutely rude! He won't LISTEN. He talks over you, make excuses for anything and everything, insists that he knows everything there is to know about mods, hea right, you're wrong. Be extremely argumentative, and of course insist that he IS RIGHT.I bought a $50 mod there, it would only vape with it plugged in. Yet, it kept giving me a "atomizer short" message. This started doing this the FIRST day I bought it. TWO days after when they were open I brought it back The owner was completely unwilling to help me resolve the issue, and diagnosed it (SOOO accurately I'm sure) by smelling it. Yes! That's right he smelled it and said I overcharged it. I guess he must be part K-9 and be able to SMELL tech defaults out. What a joke! He was completely uninterested in customer satisfaction. Not even willing to give me the information to contact the manufacturer, that I'm sure could have helped considering, it was obviously defective! It stopped working at ONE DAY. It's fine though, I've been vaping over 10 years. As we all know, it's not a cheap habit. $30 a week for salt nic, $12 every two weeks for Pods/Coils. Plus an upgrade in a mod every six or so months. I know I'm just one customer, but keep losing ones like me and the store won't exist!They've lost me as a customer completely!!!!! If you're smart/wise you won't waste your time, or your money with this place, overall they're awful. They don't help resolve problems, they don't stand behind the products they sell. Go to House of Vapes of 2700 south and 700 east. They have a point system, a ton of selection, they're open seven e days a week. All their employees are properly trained, and extremely knowledgeable If something happens to your device they do everything they can to fix it. Same exact pricing. I've also has good luck with Black house Vapes in Sugar house. Super classy store, knowledgeable employees.
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April 2023 by Michael Coleman
Good place to buy cigarettes
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April 2023 by patti crompton
Has everything you need , great customer service. If you have a problem with a vape like it only lasted a day or rwo take it back with receipt owner stand by his product.
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January 2023 by Will Coll
Super friendly and helpful, I came in looking for empty carts and was told there was none but the dude was super friendly.As I was leaving. He found some! The dude is a hero
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December 2022 by Amy Garibay
Always has good energy.
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December 2022 by Kasten Jessen
Flat out best customer service. The gentleman that helped me was ? very kind and knowledgeable
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December 2022 by Walter Wolfgramm
Best smoke shop I’ve been to. Fair prices. Would highly recommend.
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December 2022 by Aukeem Jones
Al is a good man. Fair prices usually has deals. I only go here
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December 2022 by Trever Royce
Extremely nice and knowledgeable prices are cheaper than most places
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December 2022 by Kristapher Wiley
Great experience the owner was really friendly. Has a lot to offer the community.
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December 2022 by AmE Tea
Great customer service, selection and affordable! Highly recommend
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December 2022 by Estacy Castro
The best smoke shop in Utah, super good customer service! Best thing the gentleman that helps you will educate you on the products, accessories with no problem! Good vibes great product five stars for sure!!