Arctic Spas, Hot Tubs, & Swim Spas Utah is a highly regarded business that provides exceptional customer service and support. According to the reviews, the company's employees, particularly Gary and Adrian, have been praised for their knowledgeable, responsive, and helpful attitudes. Customers have expressed their satisfaction with the quality of the hot tubs and spas, as well as the overall purchasing and installation process. One customer even noted the "painless process" of making a change to their order. Despite a few minor issues, such as an app that stopped working or the hot tub getting too hot in the summer, the company has been praised for its willingness to address and resolve any problems. Customers have also highlighted the company's non-judgmental and kind approach, with one reviewer describing the employees as "knights in shining armor" who helped them in a difficult situation. Overall, the reviews suggest that Arctic Spas, Hot Tubs, & Swim Spas Utah is a reliable and customer-focused business that provides high-quality products and exceptional service to its clients.
I bought a small 3 person saltwater hot tub. fully loaded with all the gadgets 5 years ago. I love the hot tub, but the app quit working. It also gets obscenely hot in the summer. 5 or six degrees minimum above what you set it at. No tech has been able to solve it.
July 2024
Loving our spa, painless process the whole way through even when we had to make a change to our order. Adrian was great to work with, and responsive to all of our questions.