-
November 2023 by cardi beutler
Just left the store and Dino was awesome! He was so helpful and did an amazing job multitasking between customers as he was the only one working!! I’ll definitely come back to him for questions and help with my plan and phones. THANKS DINO!
-
November 2023 by Tia J
Dino was very nice and extremely thorough. He got everything set up for me and made sure it worked properly before I left.Thanks Dino!
-
November 2023 by Cindy Coronel
Dino was FANTASTIC!! I spent hours on the phone with customer service to no avail. He solved my problem and had me in and out in 10 minutes. That’s how it should be!!
-
November 2023 by Donky
Service husseled and did a great job on getting us what we needed and out the door. Dino was a G
-
August 2023 by Cynthia Olvera
Horrible experience with this Store! Even giving it one star seems like too much. I signed up with AT&T for the first time back in January I traded in all of my phones (5) of them. I got a huge bill because they had not entered my trade in credits at first, then they told me I had only 4 trade in credits instead of the 5. I’ve call customer service, they directed me to the store and the store then directed me to back customer service no one can do a thing . Long story short the sales rep that signed me up VERONICA must of stolen one of the phones because there’s no other explanation for it. AT&T only has 4 of my phones and they need proof that I gave 5 phones and they refuse to get this Rep involved. The Sales Rep VERONICA stopped answering all of my calls and no one can do anything. I’ve never met such dishonest people!!!!
-
August 2023 by Eric Martin
Michael McDonald from Florida was super knowledgeable and super friendly. By far my most favorite att representative I've ever worked with he helped me save money on TV and my phone bill.
-
August 2023 by James Macari
AT&T stole my $1,000 trade-in. Paying full price for an iPhone 14 Pro after providing a iPhone 13 Pro Max. Do not use AT&T, they scam you, steal your phone, and laugh at you. I’m reminded of this every time my account is debited $135, for one line, and for a phone that should have been free. Low quality employees that can’t be trusted.
-
August 2023 by Jesse Knorpp
Nathan, Misha and Dino were great! So helpful and easy to work with.
-
August 2023 by nate diamanti
Service was excellent and all the reps were really friendly, especially chris. 10/10 would come back!
-
August 2023 by Brett Smith
Nathan got me set up with my prepaid Hotspot fast n easy. Thank you!
-
June 2023 by Jenasea VanDerVeur Morse
Ale and Nick hit it out of the park tonight with some amazing customer service, staying late to help me change my service and order a new phone which I greatly appreciate! I hope they get enough recognition for being excellent employees! Thank you guys so much ?
-
May 2023 by Alexandria
I feel like all the lady cared about was commission. I had to call and fix issues 3 times now. I've ultimately paid 3x what she said I would pay. She said my watches would only be $10 more a month, looking at my bill it's actually $71 more. I wouldn't have signed up for watches it I knew it was going to be this big of a nightmare. Great customer service lady.update 5/12: I got my may bill. watches are still 7x what she told me they would be. I can't believe someone would think it is okay to sit there and lie to someone about the cost and NO ONE is willing to make it right. GREAT SERVICE. Will be looking for a new provider.
-
March 2023 by Daniel Widort
I can highly recommend service in this place. We had really complicated issue with transfering our lines from T-mobile, and AT&T team helped us with a lot of care and patience. Thanks especially to the store owner (forgot the name, sorry!), and Carlos, really professional service :)
-
March 2023 by Ashley Serkin
Came in last night to pick up a phone I ordered online. Turns out Freddie declined my trade in on my account so I can’t get the shipping label to mail my new one back. At the Murray store now getting my account fixed. Also, he activated my phone when I did not want it activated yet, so I was obligated to get a case and screen protector at that store. Not happy.
-
February 2023 by Catherine Johnson
They politely asked what they could help me with, the moment I walked in the door.They went above and beyond, offering additional help to make my concern even easier to resolve.
