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July 2025 by Jodi Mulitalo
We have used their services for years. They are very professional, helpful, and knowledgeable. Great company to work with!
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January 2025 by Lance Paul Mx
Avidbit is our go to for business phone systems and should be yours as well! We tried many different providers over the years that always fell short. Avidbit bridged that gap for us the moment we signed up! Their software includes computer screen pop up’s for incoming callers and includes business texting as well. They also built a special program that integrates with our shop management system tekmetric. If you are looking for a 5 star experience with a phone company at a reasonable price you have found it. These guys rock! They get 10 out of 5 stars!!!
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August 2024 by Daniel Jensen
We started by needing a generic number for our business. We've since added more and more phones. We love the service and product! It makes inner office communication easier and communication from the outside more streamlined.
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August 2024 by Michael Del Toro
Have just begun my experience with AVIDBIT and gotta say - 10 out of 10 stars! Exceptional onboarding with the phone systems (makes you want to use your shop's phone system - exceptional phone quality). Not only that, if you have TEKMETRIC in your auto repair system it can show you who's calling (a total game changer for my small family business automotive shop). A definitive game changer in how you use your phone system at your shop.
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June 2024 by Jared Wendel
These guys know how to work! I was able to witness them at work over a period of a few days and not only did they work hard, but they were courteous and kind, clean and very professional. They know their stuff and will likely save you a grundle on your phone bill and other low voltage needs. I can't recommend them enough!
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March 2024 by Jared Smith
My company switched to AvidBit for our phones in September 2023 after dealing with our previous phone company for months. We expressed our concerns from our previous provider to AvidBit and they truly listened. Since moving to AvidBit we have been so much happier with customer service, network services, and response times, and so much more. With any issues that arise, their technical support team is superb! They jump on fixing the issue immediately, and usually have it resolved so quickly. Their functionality, reporting and entire system is phenomenal with such a great interface that is extremely user friendly, anyone can use it. If you are looking to change your phone provider, AvidBit is the way to go! Thank you to everyone we have worked with and your excellent service!
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July 2023 by Christopher D.
I have worked with Thomas and the team at AvidBit for over 2 years now and they have been Amazing! We have multiple extensions as well as multiple phone numbers (including Toll-Free) best VOIP solution that I have found. They even were able to use our previous VOIP hardware (we had OneTalk)
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December 2022 by Christopher Douglas
Amazing Support and Awesome to work with! They Helped us Transition from Verizon OneTalk to their platform. (Able to use our existing Yealink phones) Their system has tons more features and works a lot better. They are continually improving the system. We had a feature that we requested and they had it added really quickly. They were able to setup a PA system for us that we can access from the phones. We have (Door/Gate) Access control that will connect in with their system too.
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December 2022 by Kaitlyn Anderson
Troy and his team were professional, knowledgeable and helpful throughout our whole integration process. They considered all aspects of our business and only suggested products and items that we could truly benefit from. They took the time to understand our needs and tailor their system to fit our business just right. Install with Thomas and his team was quick, efficient and they made sure we knew how to use all the features and benefits before leaving. They have continued to be communicative and helpful after a successful install. I would truly recommend using AvidBit above RingCentral or other competitors for its ease of use, excellent support and user friendly platform.
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December 2022 by shawn wood
AvidBit contacted me about phone services for my business and I am so happy they did. Unfortunately we live in a world where most of the calls I get from people trying to sell me products or services are either scams or things that are not as good of a deal as the salesperson wants you to think. Not so with AvidBit! It's hard to believe but they our phone system now works better than before, has a ton of very useful features, and is SAVING us over a $1,000 a month! We used to use Verizon for our primary phone system but used another company to host our toll free line. Both of which were overly expensive and full of superfluous fees and charges. With AvidBit, the whole phone system is hosted through one provider (AvidBit) which is much simpler and easier. Also, the bills are clear, as promised, and completely free of any weird extra charges. As a business manager I especially like that I can view call logs through the online portal. This gives me insight into who employees phone activity, our busiest times for calls, and a ton of other things. Jim is the main person I've dealt with, him and his whole team have been very helpful and got things set up and switched over for us quickly an seamlessly.
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December 2022 by Robert Sorensen (Home of the Fiddler)
AvidBit, out of the Salt Lake City Utah, has been such a great company for us, The Insurance Pros, to work with. I was with Jive/GoToConnect for ever. They got to be to big for their britches. Customer service outsourced, I felt excessive pricing increase, really started to feel like a needle in a haystack.I love small, personable companies. And that's what AvidBit is. Troy and the team were very easy to work with, extremely helpful, and priced competitively. And above all, simply maked you feel like they cared. Thank you AvidBit! I look forward to MANY more years.
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December 2022 by Jeffery Larsen
Avidbit has exceeded my expectations and I am very pleased to have switched my phone service to them. They made the process very smooth and explained what was happening each step of the way. The phone service works very well. I got all the services of my previous phone provider and more for much, much less! I recommend them highly for all businesses.
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December 2022 by Ben Eaton
Cut our business phone bill in half! Phones are more functional now than before. The phone service and customer service has been top notch from start to finish and the transition was painless. I would highly recommend giving them a call!
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December 2021 by Melanie Miller
What a blessing AvidBit has been for our business. The frustration with our phone system was taken away when the AvidBit tech team came in while we were busy and just installed with ease and made the operation of our phones so nice with a system that improved our office operation and made it so we don’t miss a call. The cost is so reasonable and their customer support has been just awesome. Thank you for making it easier to focus on our own business Sunsational Home Improvements
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December 2021 by cory underwood
These guys are awesome!! Who says customer service is dead, they take care of you and there is always someone there to help or answer your questions. Thanks
