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July 2023 by Christopher Crofts
Chris and Ricardo did an amazing job. Super professional, helpful, and friendly installing our Cafe range.
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May 2023 by Fidencio Loza
I had two deliveries because of the manufacturer and Baileys was very professional and over the top helpful. They did a great job. From call center, to warehouse to delivery they all did a great service.
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December 2022 by Brandon Pearce
This company is the worst. The most shady people I've delt with. They deserve to be shut down. I wasted my whole day waiting for these people. Customer service is the worst on this planet. This is the worst customer service experience I possibly have ever had. GE uses this company for delivery. I had a delivery scheduled and was completely ghosted. They did not notify me in any way. My delivery was rescheduled for one week later. They, unbelievably, did the same thing. No call or anything. My delivery was rescheduled for 2 days later. I received a call this morning that said they would not be able to deliver my appliance in the window they had scheduled but would get it delivered today. I just checked their automated system, and it says it is scheduled to deliver tomorrow. I am unavailable tomorrow. This company is a train wreck. I don't know how larger companies outsource with them. I would not want my brand associated with them in any way.
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October 2022 by Kencee Graves
Bailey's installed a washer and dryer I purchased at Costco. Not only did they fail to hook up the drainage pipe completely, which led to my basement flooding - they also hooked up the hot and cold pipes backwards. I have spent hours dealing with the mess this company caused in my home, then more hours on the phone with their insurance company. I reached a manager once who never returned calls or emails. Never use them.
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October 2022 by Sadie Fox
I’ve been trying to get ahold of them for 2 weeks now been waiting on our windows for our new build. 0/10 recommend this company :)
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September 2022 by Shannon Barbaro
It's unfortunate that GE uses this company for deliveries, I would take my business elsewhere if I could. Been trying to get an appliance delivered for over a month, communication has been abysmal (showed up at my door 4x without scheduling/calling ahead, during work hours), follow through has been poor (haven't shown up when I actually scheduled the delivery), I've been patient, supervisor got on the phone with me today and "asserted herself" complaining that I haven't accepted a delivery, apparently her staff didn't back-brief her. I guess she has no incentive to hold her office accountable or treat her customers well. Afterall, she has a standing contract with GE. So just in case GE reads Google reviews...
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June 2022 by awor nyang
This place so racist they unload the white peoples first and my Advice if you are black don’t come here at all but if you are white you don’t have problem at all.
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June 2021 by Ronnie Hougland
Bailey's Logistics delivered and installed my fridge, washer, and dryer. They took precautions to avoid damaged my home by putting down floor protection and removing my hand rail (which they stated they don't typically do). They were professional and treated me with respect in my home. I had an issue where the dryer had a small dent on it, they gave me the correct phone number for who to contact and told me they could take it back and reorder it for me. I decided to keep it because the small damaged didn't bother me. Overall, I am extremely impressed with the speed and attention to detail the team provided and their knowledge of what to do in the event of an exception was greatly appreciated! They didn't leave me hanging!Thanks Josh, for doing an amazing job!
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June 2021 by Garett York
They delivered and installed a dishwasher in my home. They did well communicating their arrival window, and when they were 30 minutes out. They stayed until the dishwasher was confirmed as to be functional, and installed extra comsemetic items that came with the unit when asked.
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April 2021 by Andrew Kudelka
Amazing attention to detail when it comes to quality control in the service has always been prompt and well taken care of
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April 2021 by Karen Jenkins
We had a dishwasher delivered by these guys and the two young men that delivered it were very respectful and did a great job. They even took the packaging away for me.
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February 2021 by kevin butterfield
Extremely unreliable service, strongly recommend using another company. On two separate occasions, we have ordered appliance that Baileys was responsible for delivering. First instance, they miss placed our appliances in their warehouse delaying delivery. Second instance, they simply didn't show up when they communicated with no follow up. I had chase them to be rescheduled. Two very frustrating experiences over a two year period, not sure how they are still in business.
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November 2020 by allyson randle
I had a problem with delivery because of a address mix up but was in desperate need of the appliance I bought. I called and shared my frustration with Alyssa and she was so helpful and kind.She arranged a delivery on an off day and called me back to update me.The workers that came were so good. Helpful. Courteous. Fast. And called before they came.. couldn’t ask for better service!! Especially in 2020. Thank you for having excellent employees!!
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September 2020 by Ivory Harris
In and out within 45 minutes of delivery great place to get a Driver in and out with no issues
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May 2020 by Aj Hart
Friendly people. Easy to get in and out of.
