Batteries Plus in Salt Lake City, UT offers a wide range of products and services. They carry thousands of batteries, light bulbs, and smart home devices, as well as providing cell phone repair services. The in-store Batteries Plus Phone Repair shop offers screen repair, battery replacement, and other fixes for all major brands, including Samsung and iPhone. The store also performs free car battery replacement on most vehicles and provides key fob programming and auto key cutting. The staff at Batteries Plus is known for their efficiency and helpfulness. Customers have praised the staff for their friendly and knowledgeable assistance, particularly in resolving issues and providing solutions. One customer had a problem with a delayed part shipment, but the staff member, Parker, was able to quickly and efficiently provide a resolution. Another customer had a positive experience despite an initial issue. When the online-ordered battery was not charged, the staff member, Gus, helped the customer select an alternate battery that was already charged and had a better warranty. Gus also guided the customer in selecting a battery maintainer to keep the machine running even after long periods of inactivity. Overall, Batteries Plus in Salt Lake City, UT offers a wide range of products and services, with a staff that is known for their efficiency, helpfulness, and willingness to resolve any issues that may arise.
I had a watch battery replaced. After a week, I noticed the watch wasn't working and the face moved within the watch. Turns out a part was forgotten when reassembling. The manager, Tony, offered to get the part replaced for me at a local shop. In the end, we ended up creating our own solution to get my watch working again.
June 2026
So…. These folks went above and beyond. I’ve rarely experienced such incredible customer service, three of them helped me, three!!! Good luck finding that anywhere. Outstanding!
May 2026
Banner was very helpful and knowledgeable with what we needed help with.
