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March 2024 by Darci Ramirez
Showed up just after they closed up shop, but Abrila let me in, found exactly what I needed, and was so kind!
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February 2024 by Achacia Gallegos
yall gotta update your hours. Says open til 7 on Saturday. just got here and says yall close at 5. what a waste of gas.
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January 2024 by kristin Norton
I would not recommend going here for a key fob. I thought I would save some money not going to the dealership. I still spent $225.20. Truth is I would have been better off going to the dealership. My fob lasted exactly one year and one day. Turns out it was only guaranteed for 90 days. Had I known that I would have spent the extra $100 and just gone to the dealership as they assured me they would have taken care of me. I just think it's ridiculous. You pay that much money for something. You want it to last.. at least a couple years. My original one lasted 7 years. Hopefully this review saves someone else the disappointment that I experienced.
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January 2024 by Rodrigo Rosso
I’m surprised they still in business with the customer service they provide
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December 2023 by Jennifer Johnson
Pathetic service. One employee, one customer she can't help with a dead phone. However, she keeps trying,..... waited 15 min for return of a light that would have taken her a minute. Just incompetent. Kind perhaps, but useless. If you actually need to get a service, purchase, or exchange, I'd go somewhere else.
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December 2023 by Kipp Clark
Used to be my go-to place for all things battery. They have since started charging to recycle old batteries. They will have to start doing business with somebody else!
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October 2023 by Alec Gonos
DO NOT GET YOUR IPHONE 12 OR NEWER REPAIRED HERE!!!Went in with a cracked screen on an iPhone 13 mini. The cost was $50 less than the Apple Store and I felt a national chain like Batteries Plus would have a reputable service department. They repaired my screen fairly quickly and the display looked okay, despite being slightly laggy. I found out that they were using non-genuine Apple parts, but I wasn’t too bothered as long as everything still worked as designed.However, over the next week, I noticed my battery was draining at 3 to 4 times the rate it had been before the screen replacement. 3 hours of less than average use would result in the battery going from fully charged to below 50%.Today I went back to Batteries Plus hoping they would make things right. They took no responsibility for their product or service, but admitted that Apple could be throttling batteries when non-genuine repair parts are used….seems like something to tell the customer before initiating a repair.The staff member I first interacted with was unable to offer any kind of reconciliation plan, immediately going to find a manager. The manager told me my only options were to try a new aftermarket screen, likely replicating the same detrimental effects, or to take the aftermarket screen off my phone in the store at the moment, which would allow then to refund me the $120 they charge for the screen, but not the $60 in initial labor.I planned on going with the second option, but decided to call Apple and a few other certified repair stores to ensure that they would repair an iPhone presented with no screen. All repair options told me the same thing: no certified Apple technician would be permitted to work on an iPhone without a screen. I relayed this to the manager of Batteries Plus, who basically shrugged and told me there was nothing they could do without a physical return of the screen.Oh well, $180 wasted at Batteries Plus and now another $229 at the Apple Store to get a non-cracked, non-battery-draining piece of glass on this phone. Should’ve just dealt with the shattered screen.Save yourself the headache and money and skip the bargain repair store, as Apple seems to no longer let just any screen replacement fly.P.S. my phone lost 17% battery while typing this over the last 15 minutes.
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October 2023 by Jase Hoover
Best place to get batteries. They always treat their customers right. We have purchased through them for our business and they have always been super helpful
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October 2023 by Arthur Collard
They help me find the right battery that would fit in my Uninterruptible Power Supply.
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October 2023 by Zak Evans
They need to put their policy on recycling with all the caveats on the Internet. You cannot give them anything to recycle at all. Just a corporate publicity stunt to see that they are green and they’re really not.
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August 2023 by Sander Lazar
I really appreciate these guys' help. My laptop charger stopped working and they confirmed what I was guessing the problem was (bent pin inside the charger plug) and they fixed it within ten minutes, didn't charge for labor, and gave some free advice I appreciated. Highly recommend.
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June 2023 by Kathleen L.
Supposed to replace guaranteed for life, batteries, and they would not honor the guarantee, do not shop here
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May 2023 by Mr C
After calling and listening to the automated system the schedule said open Sundays at 10am but that is a lie.
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May 2023 by Brett Butler
Battery +bulbs - Nelson Cannon - has always been great to work with. He has always taken care of our battery needs with integrity, prompt fast delivery and taken the time to answer any questions we might have. We will definitely continue to use them as our go to source for batteries.
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May 2023 by Outdoor Millennial
Do not come here for any repairs related to smartphones or tablets. They destroyed my phone and my livelihood got turned upside down. Find a reputable place who knows how to do their job and not downplay the seriousness of their incompetence.