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March 2024 by Gavin H.
workers at the desk did no work to handle noise complaints. There were upwards of 3 conversations regarding a noise complaints, in which I was told action would be taken. Seemingly, though, the noise progressed more and more throughout the night, far into 3AM. If you want to get any sort of sleep, don't come here.
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February 2024 by RJ Tbh
Very clean
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February 2024 by Kam Neth
Everything was great until they charged my card twice. Then it was shady business from there. Check your credit card statements folks! Ziza, the manager was very rude, unprofessional, a liar and gave me the run around to get a refund. I sent them a screen shot of my statement and that wasn't enough, they wanted my entire credit card statement...ummm, none of their business. I have better things to do than to call them multiple times and dispute the charges and write a review. I ended up calling my credit card and disputing the charges. So after many phone calls and conversations with this specific Best Western and a call to my credit card company, I finally have a refund thanks to my credit card company. Waste of my time. But I assume this specific BW does this often and it's worth it to them to double charge because most people don't check their statements. They are shady! Again, check your statements!
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February 2024 by Joseph Gonzalez
I stayed here earlier this month and stayed in one of the rooms with the jetted hot tub. The room was nice and clean and the staff was nice. Only thing is I never received my 100 dollar deposit. I called a week after I had stayed and was told that it takes a little longer it’s now been over two weeks and I still haven’t received anything in my bank account.
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January 2024 by Curtis Leaver
Rooms: Nice
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January 2024 by Paige Bailey
I had to book this hotel last minute since my flight got delayed to the next morning. I called and they said that I would need to pay and officially book the room at the hotel so they called their shuttle to come pick me up and I was able to do payment and check-in at the hotel. The room I got was clean and smelled nice. The staff were all very polite and helpful and the breakfast had lots of options. I left on their shuttle the next morning and it came exactly when I had scheduled it. Would totally stay here again!
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January 2024 by Google User
The hallways smelled good and clean..the eating area was clean..food and coffee fresh. Lots of breakfast options. There's a Perkins Restaurant behind it. It's out of the way. Quiet. Nice pool and it's a comfortable stay. I enjoyed my visit. Staff were awesome. I'm definitely going to stay
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January 2024 by Mary Kay Keller
I made an advance reservation and when I arrived after a cross country flight was told by the person in charge the room had been cancelled for a personal family event and I was put in another room without the whirlpool tub. The only reason I had reservations. I cancelled and drove to Logan to join my family at another hotel.
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January 2024 by Jennifer Rogge
Pleasant Surprise during forced overnight due to delay at SLC airport. Very comfortable, excellent service, clean, great shower, bed & breakfast! Room well equipped and window even opened! Ac unit quiet and upgraded with wall thermostat. Pillows were just right. We found good Indian restaurant just a block away. Free shuttle to airport! Old building but well maintained and managed. Would definitely stay again!Rooms: Fridge, microwave, desk, coffee makerFood & drinks: Excellent selection; espresso machine
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January 2024 by justin Weeks
We got the room with the jetted tub. The water was warm at best. Typically when you get a room with a massive jetted tub you want hot water. Room was clean well maintained. Lobby was clean, breakfast could have been better.
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January 2024 by Olga Zadvornykh
Staff is great! Trying to do their best to cover management problems. Concern 1: accessible rooms are not really accessible (stayed in room # 227, can’t really imagine how person who use wheelchair can use the restroom at all. Someone from the managers should try to do it before name the room accessible.) Concern 2: no hot water. Hot water upon request (once you are asked staff about it, they know what to do - need to run hoses to get the hot water running).
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January 2024 by James Smith (TheRvrRat)
They are to cheap to turn up hot water. They will tell you they got someone coming to fix it but nope.Hope you like a Luke warm shower cause that's all your gonna get.Rooms: Ok
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January 2024 by Brent Goldthorpe
Small hotel near the airport. Very nice, friendly employees. Clean. I would gladly stay here again.
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December 2023 by Kila Ann
Room was verifying post to be at
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December 2023 by Brent Cox
Most excellent rooms.A ? Bee-utiful fitness room and pool with hot tub!A delicious breakfast with protein fruits and grains!
