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March 2025 by Preston Nydegger
We signed a contract on October 2nd. We didn't hear back until December. When they came they found black mold and couldn't handle the mitigation. So we hired a second company to do that. The second company handled all of the tear out, but ath wouldn't refund any money that they would have had to use to do the tear out. Once the tear out was done they could see that their measurements were off, but they still installed the smaller pan. We pointed that out and they said they could fix that if we would pay them another $1,500. So our shower is now smaller than the original because their measurements were off. In the installed shower the head was way too high, but they wouldn't fix that. They offered a different form of head that could be adjusted. Unfortunately the head when adjusted shot straight out instead of down when the other work was done, we had to wait a few weeks for the door. When the door was installed it leaked, so they came out and put a riser on the inside of the door. They also installed a new floor and the threshold didn't meet the floor in several places. A second installer came out. Removed the mounting piece and glued the threshold down. Unfortunately the threshold was too high on the hinge side of the door and split the door. They came out shaved off the bottom of the door and re-glued it. During all this time, every time we called we either couldn't get anybody to answer or they said they would have to talk to the project manager. They never got back with a response from the project manager. When we tried to call back it took us five or six times before they would answer we called several times before they would answer The installers themselves were good but the measurements and service were horrible. I wouldn't recommend Re-Bath to anyone. They were apparently bled out toward the end of our experience, and their own people say that the company has now gone downhill. In all the other negative posts they say" thanks for your honest feedback. We will use that to improve." There haven't been any improvements since the original negative comments long ago.
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January 2025 by William Hatch
I need to file a complaint
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December 2024 by Jennifer “Jen” McKittrick
They help when they feel like it
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July 2024 by James Wilson
If anyone is coming here wasting there time. DONT. This is just like a 3rd party scam. Just look up companies on google and find the best one for you needs. This company here is just an extra step and waste of time. And just to find out the persons company they recommend sucks.
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April 2024 by Kevin R Stever (Mr Chin G Tracks)
Good job, Friendly People
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March 2024 by Kevin Russell Stever (Mr.GreenAceGod)
Good job, Friendly People
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March 2024 by Ana Real
I have doubts that your reviews are original. Not long ago I was researching a particular company and there was a mayor complain on the company. About a customer . If you say that someone canot pay the way out how you explain that now according to you guys the company that had a couple of negative reviews has suposubly a perfect score. I definitely doubt that this scores for some of the companies are honest. Unbelievable, these days we lost all trust for honesty and good ethics. These days is who rolls the dice and who has the money to pay their way out!
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March 2024 by Peggy Blomeley
It was fast to get an answer but wanted one more answer to another question.
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March 2024 by Johnny Stokes
This is Amazing Place to check out Businesses to make sure they are real and not scams
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March 2024 by Jennifer Dicou
A simple phone call to BBB of Utah. About a bad company, BBB IS GREAT. Thank you
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March 2024 by Juliana Real
I have doubts that your reviews are original. Not long ago I was researching a particular company and there was a mayor complain on the company. About a customer . If you say that someone canot pay the way out how you explain that now according to you guys the company that had a couple of negative reviews has suposubly a perfect score. I definitely doubt that this scores for some of the companies are honest. Unbelievable, these days we lost all trust for honesty and good ethics. These days is who rolls the dice and who has the money to pay their way out!
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March 2024 by Alex Strasburg
Absolutely useless! I got scammed out out of $5000 on a Transmission rebuild with a BBB accredited business. I filed a complaint over three months ago with zero response from the business and they’re still accredited through the Better Business Bureau. All they do is collect money from businesses, convincing them that anyone actually cares that they are approved by this bureau. Save your time and effort, and don’t make a claim because it won’t do anything.
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December 2023 by Carrie
This BBB is a joke. I filed a complaint over two years ago against health equity. They never responded. I no longer work for the company that used health equity for reimbursement accounts. This BBB came up with a bogus response over two years after I filed the complaint. I ignored it as it was clearly a computer error. Instead the utah BBB found for Health Equity when they did not respond for over two years. Two years after the fact Health equity said they would get in touch with me which they never did and the BBB found for them.How much did Health Equity pay BBB? A LOT. THIS IS NOT A LEGITIMATE BBB
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August 2023 by Carrie Huett
I spoke to a gentleman that was so great and checked out, all the information I told him. Even drove by the place of business! To see if they were out of business.
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June 2023 by Sean Adams
BBB is another business with terrible reviews, how Public can depend or trust in this private business?
