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March 2024 by Aubry De La Paz
Best shop in town to get just about any regular maintenance done on your car, and they won’t destroy your car like jiffy lube! They are 100 percent honest about everything they do with your car and answer any questions you have. They are also very friendly and can help you apply for credit if needed!
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March 2024 by Benitzul V
Our tires were from Big O, and we were told repairs are free. One tire had a slow leak so we took it in. After dropping it off, they called and tried to get me to get all new tires. I said no. Just the repair. Went to pick it up and they told me they didn't fix the tire because they think we should replace it instead. I'm fuming mad right now. The tires are in good shape and don't need replaced again. I'm worried there's no place left in Utah that uses integrity in their work practices.Big O tires tried to scam us right after the stimulus check came out during the pandemic for 2400 dollars. We ended up getting it fixed for 50 dollars by someone else. Over 400 dollars of that quote didn't even exist on our car we found out. We never even got an apology back then when I wrote to headquarters. So it must be a directive from upper management.Beware and check what your being charged for.
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March 2024 by Steve Billingsley
You can trust them to do good quality warranted work. I feel like they are honest
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March 2024 by char perri
I got an oil change n now twice my car has no oil probably a faulty oil filter again I'm mad and I want a refund on my oil change I come in for a flat repair I recommend going early cuz the wait time is very long
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February 2024 by Keena Li
Had a flat tire. Brought it in first thing in the morning. The guys fixed it up in 30 min as I waited at a coffee shop and didn’t charge a me. I wasn’t expecting that at all and was so grateful for their help. I’ll definitely be back.
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February 2024 by Jessica Bell
Worked with Robbie today. Great customer service and really quick to get new tires on my truck. If your looking for a great tire shop I would recommend coming here and speaking to Robbie.
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February 2024 by Fausto Rodriguez
Amazing customer service by Garcia
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February 2024 by Michael Brown
I had a great experience getting new snow tires put on here. I was working with Garcia who had such awesome, friendly energy and was helpful in getting things taken care of with a quick turn around. I walked out with a smile on my face and look forward to going back when its time to swap tires out this spring!
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February 2024 by Brian Oliver
Great service and friendly staff. They put in the effort to find and fix the issue without racking up the cost, you will only pay for what is needed.
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February 2024 by Juan Alejandro Hernandez
Mr. Sanchez is very kind and knows how to do his job.
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February 2024 by Yesica silva
I’ve been going here for 5 years and still the same TERRIBLE experience. It feels like they are just in it for their sales and commissions! Warranty is pointless. You don’t buy it and then get a flat they say it’s irreparable because of where the screw is EVERY-TIME. So then you buy warranty and new tires AGAIN and they say the warranty doesn’t cover it even if you’re under the required mileage. This place is a joke! 0/10 recommended!!!!
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February 2024 by Greg Parker
Great team here. I had a slow leak and the guys took off the wheel, showed me that the damage was actually the cracked rim. Then (without charge) sent me off to another shop that could weld the rim and fix it. Amazing service. Thanks
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February 2024 by Brandi Hoffman
Had a flat tire coming home from Idaho and they got us all fixed up!!! Amazing customer service from Robbie Carter, if your in the area come here for tires and such
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January 2024 by Hud Cooksey
Passing through Salt Lake to retrieve a buddies boat up in Idaho my brakes went out in a hurry. I took my truck to Big O and was greeted by Joey immediately.They had me fixed up and back on the road in under 2 hours while also replacing a bad cv joint.Pretty amazing,Thanks again Joey !
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January 2024 by Alexus Obayashi
Sanchez always gets me taken care of and is very up front with me about any work or services I should have done. I’ve been going to this location for a few years since living downtown and am happy to have a trusting location that always helps to keep my car running in the best shape possible!