-
May 2020 by Parq Tech
Worst customer service around and their bank’s tech is still in the 1960’s
-
February 2020 by Christine F.
I have been a customer of Brighton Bank for many years. When they closed the branch closet to me I followed the staff to 300 W. I have developed great friendship and regard for both Tracy and Susie. Recently there were some changes on the website. Susie was kind enough to alert me of the changes and if I needed her help just contact her. I was able to navigate the new site with no problem. Had I not had the heads up from Susie I could have been confused and frustrated. I just read what I needed to do and it was a snap. Thank you my friends at Brighton Bank!
-
October 2019 by Kristy C.
If I could give a negative star rating I would. The people in this bank only cater to customers who have hundreds of thousands of dollars with them. We had about 30k and it wasn't enough to get fair treatment; we also had been loyal customers for over 30 years. They will give your information to anyone who asks and are not concerned with privacy at all. We had a teller yell at us inside of the bank. You couldn't pay me to bank here!
-
October 2019 by Desi M.
Banks should protect your privacy. If this is something you value as a consumer, do not bank with Brighton Bank. The 300 West location has a teller named Susie who freely releases information to unauthorized parties. My family has been loyal to this bank for many years. We had a family member pass away and everything went downhill. The staff treated us terribly for not knowing how power of attorney worked after the death. To make matters worse, Susie shared private financial information from other accounts we had to someone not listed on the account. This has been reported to the bank manager who tried to brush the situation under the rug. We've closed out our accounts and I urge fellow consumers to do the same. Don't risk your information with these gossip girls.
-
August 2019 by Chase Longfellow
Great customer service. I have really enjoyed banking with Brighton.
-
June 2019 by Russ Castleberry
Great People that know and care about their customers.
-
August 2018 by DEMONSS09 .
One of the best places to Bank in all of salt lake. I Was recommended by a friend and the place did not disappoint, I have now banked here for over 5 years and have recommended family, They are very easy to work with, Staff alsays had a great attitude and the treat you with respect