-
November 2023 by Alicia Lunt
They were so honest about what was going on with my Bronco. They told me it was as just a fuse and fixed it. I was told by another mechanic it would be 600.00 to fix my truck. Not with Certified Automotive! They fixed my fuse did a diagnostic, gave me a list of things they recommend I do to my truck and I am planning on doing all them with Certified Automotive. I am a woman and I appreciate honesty and hard work they provide both with great customer service and a smile! I highly recommend them!
-
November 2023 by Joe Burchfield
I took my 1994 4runner into Certified Automotive to get a complete check on the vehicle. For everything the guys checked out, the price was absolutely reasonable & they did a complete & thorough job. I would absolutely use them again in the future & highly recommend. Thanks guys
-
October 2023 by molly brundage
My son attends the university in SLC. The crew was very helpful in coordinating repairs and payment for his truck while I was in a different state. They communicated with both of us, were quick to diagnosis, provided detailed bids and the repair was done quickly. I was pleasantly surprised when my mechanic of 15+ years reviewed their bids and said he would suggest the same repairs and at a similar price. It's nice to know we have a trusted mechanic should we need it again.
-
October 2023 by David Pratt
Wanted on-the-spot renewal before other shops were open. Quick in and out, no difficulty or extra charges. They had a parking spot available, let me stay quiet while conversing with the customer next to me, and handled the paperwork smoothly.Services: Vehicle Inspection
-
September 2023 by Jennifer L.
I went in because I needed to replace my hybrid battery, but will return for all maintenance work because of their honest prices, good work, and great customer service.
-
September 2023 by Bette Johnson
My vehicle was serviced and some extra things it needed was completed at the same time. I am very happy I brought my vehicle in to Certified Automotive. They’re always courteous and the work is professionally done.
-
September 2023 by Fernando Herrera
Exceptional Service and Expertise!I had an outstanding experience at Certified Automotive, and I want to share my positive experience with everyone.From the moment I walked in, the team was incredibly friendly and accommodating. I made a mistake with my appointment date, arriving a day early, but they went above and beyond to squeeze my car in, even though they were busy.What truly impressed me was their expertise. I brought in my 2007 Mazda 6 for an emission test and a general check, as I had recently purchased the car. Their 37-point courtesy inspection was thorough and revealed some issues that needed attention.They diagnosed and explained the problems with clarity and provided me with a detailed breakdown of the services needed. They didn't pressure me into any unnecessary repairs and allowed me to prioritize the most critical issues.The team's efficiency was remarkable. They promptly performed the necessary repairs and maintenance, including replacing the negative battery cable, changing fluids, and replacing air filters.I also appreciated their honesty and transparency regarding the costs, with revisions to the estimate as needed. They clearly communicated each step of the process.In the end, my car is running better than ever, and I have peace of mind knowing that I received top-notch service from a team that understands my vehicle.I highly recommend Certified Automotive to anyone seeking professional and reliable automotive service. They are knowledgeable, courteous, and go the extra mile to ensure their customers are satisfied. I will definitely be returning for future maintenance and repairs.Thank you, Certified Automotive, for your exceptional service!Services: Transmission
-
August 2023 by Shelly G.
Jeff and Richard really care. They do the work most important to get you safely back on the road. Smaller fixes can come later as they are dedicated to your safety and satisfaction. Thanks for relieving a stressful situation.Services: Auto battery replacement
-
August 2023 by Sonia Cantu
I'd give more stars if I could. Excellent customer service from start to finish. Professionalism all the way! They even offer car service (ride back home) while they work on your vehicle.
-
August 2023 by Robert Fowler
I came in with a leaking radiator. Not only did the people at certified automotive keep me informed of every step and every cost along the way to a full repair, they also told me everything else that needed fixed with my vehicle and helped me prioritize which repairs were more critical. Great place with technicians that know their stuff. Very honest and open. Would always be my first recommendation for a mechanic in the area. I will be going back for all my future vehicle issues and repairs.
-
August 2023 by Trent Lowe
I was in a bind due to an expiring warranty and needed to get my backup camera fixed. Jeff and Richard knew the situation and, despite being backed up, went above and beyond to make sure I got the repair done within my warranty period. They got parts very quickly and had the fix done in no time. I hadn't ever used these guys before, but now I'll never go anywhere else.Service: Electrical repair
-
July 2023 by Bruce Applegate
I used the overnight drop off to leave my car over the weekend. Very convenient. They contacted me the next morning and communicated with me regularly throughout the entire process. I like that they are good at diagnosing the problem correctly. They made the recommended repairs and I had my car back in under 3 days. It has been running great! Thank you!
-
June 2023 by Eliza Trauger
Driving cross country, i suddenly experienced some issues with my hybrid battery. Jeff at Certified Automotive was the only shop out of 10+ that I called who took the time to help talk over the issue, explain possible solutions, and help in any way possible. We scheduled an appointment, but ended up canceling as the issue ended up being covered under Toyota warranty. Regardless, Jeff had absolutely excellent customer service and immediately set me at ease.
-
June 2023 by Spencer Trotter
The mechanics are very knowledgeable and give you information in a straight forward manner. They are very honest and very fair. They gave me recommendations to take my car to the dealership rather than having them do it so I could save money. It's refreshing to find a team with integrity. Thank you.
-
June 2023 by kari conger
These guys are great! Super down to earth, great workmanship easy to work with. I would recommend them to anyone that needs quality work done on their vehicle.
