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January 2024 by M F
The tellers are very nice and helpful but the building, oh boy; specially the drive through is getto and falling apart. I almost wrecked my car the first time i went. The old rusted and barebones columns inside the drive through area old and located in a confusing way and with little room in between so no signs with directions of where the FaceTime teller stations are located. Overall they haven't maintained the drive through area for what seems to be years, its a pretty ugly place.
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October 2023 by AJ L.
Branch manager is extremely rude. They didn't care to help resolve my issue, but decided to be condescending over the phone. Looking for a new bank.
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August 2023 by Betty Hooper
Took forever to do a cash deposit. This branch is very understaffed.
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December 2022 by Cierra Cook
I had the most amazing experience at this bank. I came in 5 minutes before closing with a very odd transaction, and the two tellers who were just about to close were so kind and patient with me, when I know they had just been getting ready to head home. Kaisa and Josh were amazing and helped me troubleshoot how to get money to my mom quickly and safely. Seriously amazing customer service when I know they would rather have been heading home. It's clear this bank hires the best. <3
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November 2022 by Richard Valdespino
Very poor customer service...
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July 2022 by Allen Sohrab
I have been a chase costumer for many years and I have more than six active accounts with Chase. One employe made a mistake and suspended all my checking accounts. I don’t know where my money is at and I am unable access it. I have called many times, no one answered my questions
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November 2021 by E C
Love Chase Bank but hate that this branch does not have a drive thru ATM.
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October 2021 by Seth Svoboda
Chase bank review #2. No notary services. No one to talk to about getting out of 24% apr on credit cards during a global pandemic. Been going on ten plus years. Lets talk about overdraft fees on poor people, how about a business plan where we keep poor people in debt indefinitely. Chase bank screwing over people once again.
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June 2021 by Chris Shimmin
I do all my business deposits and change runs at this branch specifically because the customer service is always fantastic. Ben, is kind and attentive with his work and service. Other tellers are also very personable and get me in and out in no time. I will continue to drive a little further to this branch specifically because of the service they provide.
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January 2021 by Jessica M.
Amazing customer service today. The teller was friendly and helped me quickly! Thank you Brian (Bryan?) for the exceptional service!
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February 2020 by Erick P.
Decided to leave a review because banks seem to only get bad feedback but never a thanks for being there. These guys were awesome and quick. ( also very understanding of me forgetting half my docs and having to re-send the tube a few times ) professional and amiable staff. Thank you Brian and Melissa
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May 2019 by Mark Bennett
My wife was treated so rudly my the managing banker .
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December 2018 by Victoria Maccagno
Don't know if I used to love this branch, but I do now.
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January 2018 by Marie Jones
Thank you for a good service
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August 2017 by Kevin A.
Worse Bank in the Planet.I was having an Issue with a Car Loan...The Manager was rude. He did not care about my issue.He was in a hurry to get me out the door.I will NEVER do business with Chase again. They are Smug,Condescending,Patronizing A*#$% Holes.
