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April 2024 by Unicornioloco ARMY
Everything was wonderful, we loved Lia, she was really fast and professional.
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April 2024 by G TB
Exceptional service, Jonas made our experience an incredible celebration. The staff assisted him seamlessly. The food, as usual, was fantastic. Nothing left to ask for. Thank you.
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April 2024 by Nicole Buckmiller
I went on April 27th, 2024The food was terrible! Dry and burnt mashed potatoes, sauces were not mixed properly.
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April 2024 by Russ Perna
Good service and we got a table fast. The staff was attentive and the food was fantastic.
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April 2024 by Halee Jones
So disappointed! We just waited an hour and a half after being told 45 minutes, sat down and waited 15 minutes for anyone to acknowledge us. Then finally when someone brought waters they literally just set them down and left without saying anything not even one moment I’ll be right back or you know… HI I’ll be your server my name is whatever. Then they burnt one burger to a crisp, literally I thought my daughter was being dramatic when she spit it out and after taking a bite myself I understood… it tasted like it straight up caught on fire and they had also cut the entire patty in half as if they still couldn’t tell if it was cooked through. Several times the waiter misinterpreted what we had asked for and I truly feel like they need a lesson in listening to what the customer says. I asked for the burger to be cooked through and he brought it out saying here’s your well done burger except it was burnt black. Then, one of my nieces order the salmon and my second niece said, “I’ll order the same thing” and when they never brought her food out I asked about it and he said, “they said they were sharing?” So they didn’t even put in one of our food orders and they didn’t get their food until 20 minutes after everyone was done eating. The server did not even ask why the burger was untouched.. I've had them offer to recook a burger at freakin chilis just because they noticed it wasn’t being eaten. I am usually not one to even complain and I was going to just pay and leave after I got the bill but a guest I was with was very upset the server never even attempted to correct the bad service and asked to speak to a manager. When we explained what had happen the manager looked annoyed to even be talking to us and said, “Well, did you tell your server?” Which blew my mind. I explained how my server knew the service was bad and didn’t attempt to Make it right. Even comping my freaking cheesecake would have been a nice gesture with a $220 bill and such horrendous service. Not to mention the additional $20 I had to spend at a drive through for another burger because we had a long drive home and my teen was hungry. I am a firm believer that people should tip 20% minimum and I typically do even with bad service and today was the first time ever in my life I did not leave a tip. Such a bad experience!!!!I am editing my review to say my experience somehow got even worse because I was up all hours of the night throwing up and I NEVER get sick from food.
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April 2024 by Sarah MAyberry
They were all so nice and efficient! The food is amazing!
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April 2024 by Taylor Thomas
The cheesecake seemed like it had been sitting inside the display cases for a little too long. And although it wasn't the longest wait I've ever had for cheesecake at a Cheesecake Factory, it certainly wasn't short either. But do you know what??#FirstWorldProblems....Parking: Cheesecake Factory validates parking, but the parking garage comes with 2 hours of free parking in the first place.Wheelchair accessibility: This Cheesecake Factory is situated on an incline. So there's a very long ramp going from the bottom to the top of the entire restaurant, but they've taken pains to make sure that the restaurant is ADA compliant.
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April 2024 by SCOTT BAUER
Horrible service here.The food is always predictable but the service is horrible and we were there well over an hour for lunch for some reason.
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April 2024 by Peter Reymer
What a variable choice of options for dinner. All meals we ordered were delicious
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April 2024 by Daniel Alexander
Really enjoyed our trip here. The portions are huge, really tasty and they have food for every taste.Obviously the highlight is the cakes and you see those as soon as you walk in.Recommend to book as we didn't and it was a bit of a wait. But not too bad considering.
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April 2024 by Justin Morgan
1 hour wait, that I don’t mind. It was busy. Waited 25 minutes for our server to take our order. Waited 50 minuets for 3 of 4 orders. My steak was cold, shrimp cold, mashed potatoes cold ( come on, mashed potatoes are self insulating.)Our 4th meal for my daughter, the server said was being plated and would be out soon. After 15 minuets I started to get up to find the server, and he finally brought out the dinner plate. Super not impressed. I saw other servers paying way more attention to their guests than our server did.Dessert, Cheesecake slice was very small. Large end was less than 2” wide, for $10!The worst $150 meal I have ever paid for.The bread was good ?
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April 2024 by Alice Riddle
I ordered the salad that had lettuce
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April 2024 by Myke Cecc
Ordered to go. Waited past my pick up time. Drive five minutes and everything was cold. What a disappointment.
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April 2024 by Phoenix Baird
The food was delicious, I had the macaroni and cheese burger and it was amazing. The service is great, though the wait is a little long
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April 2024 by Brenlee Huntsman
The Sheila's avacacodo salad is big but really goodVegetarian options: Salads,sandwiches