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October 2023 by Tom P.
The absolute worst Pharmacist I've ever had the misfortune to deal with. Getting management involved exacerbated his rudeness. This being the third time I've had identical problems with the same person. The particular medication I am on is also used for Gender-Reassignment and I believe his bias is showing.
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July 2023 by Ana Tuione
Ate lunch on the go. Hot dogs, pizza, chicken bake & mango slushy. Prefer the other fruit smoothie (red color).
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June 2023 by Wendy B
Told a 45 min wait for a prescription that was called in because when I showed up they handle the queue in order of arrival. They should have a mechanism to put people that are waiting in person in a different queue so we aren’t waiting behind people that won’t show up for hours or days to pick up their scripts.I did ask them to talk to the pharmacist and tell them I was waiting. They filled the script in 15.
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February 2023 by Merrilee Frank
Worst experiences ever - abrupt, dispassionate to the point of meanness, impatient when what they are saying is not consistent with other Costco experiences. Never had a good experience at this Costco. Have been without meds for months because of "shortage" and experiencing significant distress; they could care less or be bothered to give a millimeter of caring.
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December 2022 by Cat P.
Saw the one star review and it annoyed me enough to come write a review. I've been using this pharmacy for years. It was the cheapest when I had no insurance and great now that I have insurance. The staff are always looking for ways for me to save money and are friendly. I get my vaccines from here. Great location!
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November 2022 by Don
I have been using the Costco Pharmacy for several months now. The employees in the pharmacy department are always pleasant to work with and have gotten all my meds into the system to let me know when I need to order refills. They quickly let me know if I have a prescription that has expired and if given permission they get hold of my doctor quickly. No problems at all, just lots of smiles!
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November 2022 by Don Willis
I have been using the Costco Pharmacy for several months now. The employees in the pharmacy department are always pleasant to work with and have gotten all my meds into the system to let me know when I need to order refills. They quickly let me know if I have a prescription that has expired and if given permission they get hold of my doctor quickly. No problems at all, just lots of smiles!
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July 2022 by Shannon A.
If I could give a zero I would. I changed all our prescriptions to Costco after speaking to a customer service employee over the phone. She was wonderful, patient, and asked me all the appropriate info including my insurance information and Good RX info. Arrived to pick up scripts and the customer service rep at the Murray pharmacy was awful. She was incredibly rude, insulting and not helpful. They did not honor the Good RX as I was told they would and reason I transferred to them . I paid 4 times for the prescriptions because I needed them immediately but wow scam artist and awful humans. Don't fill through Costco!
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February 2022 by Taylor Smith
The staff here is prompt and knowledgeable, great pharmacy.
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December 2021 by Susan
I used to use my local Rite-Aide. That is until I learned (this was YEARS ago) that a medication my doc prescribed was not covered by my insurance plan. It was still under its 10 year exclusive patent, thereby, no generic substitute existed. I was a self pay customer for this astoundingly expensive name brand drug. I paid $650.00 a month for about six months. Then, my doc mentioned that Costco only charges $74.00 for the exact same drug! No wonder our neighborhood Rite-Aid split for good!! All I can say is, good riddance you lousy crooks!Costco rocks it in every single way.?
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November 2020 by Sean Brown
Took my ins. Prompt. Don't have to be a member to use.
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October 2020 by Lisa D.
Unreal - this employee named "courage" with a red beard at the returns window was probably the rudest employee I have ever run into at Costco, I was on a phone call - a pretty devastating one (health related) and when my turn finally came up, I started to put my items to return on the counter .. in the middle of my phone call he says "I can wait until your done on the phone" meaning I'm not going to start until you hang up. Retail stores should be lucky to have anyone's business and they shouldn't take any customer for granted... I mean just what I wanted - a Friday night at Costco dealing with a crazy bald bearded grumpy guy who couldn't wait to "make" someone do something - psycho! I'll take my business to someone else who really appreciates it
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October 2020 by Nallely S.
TIRE CENTER: showed up for my appointment on Monday tires said delivered. Costco only had 3 tires delivered and they didn't call me no notify me. Found this out after waiting 20 minutes to be helped. I missed half a day of work. Rescheduled appointment for Wednesday. On Monday and Tuesday I was asked if I was going to want the sensors. I said yes both times. Dropped off my car on Wednesday 12:15pm. They said it would take an hour so I arrange a ride. At 1:15pm they call me, leave a voicemail that they're about to start in my vehicle and to ask if I wanted sensors. My car was suppose to be finished at this time. I called back 5 minutes later. I was put on hold for 20 minutes. Ended up getting a ride and arriving at the tire center before they answered my call. They hadn't started on my car. At 2:15pm my car was still not ready. 2 hours after dropping of my car. I have never experienced such poor customer service from any other department at Costco.
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September 2020 by Kathee C.
This Costco is HUGE!! They have the best selection of items I've ever seen. It is ALWAYS busy, so I avoid going on weekends, right when they open seems to be the safest time. I've always had friendly, helpful service here.
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June 2020 by michael Reese
I don't like to leave negative reviews. I always try to be a positive voice for establishments and flourishing businesses. The incompetency at Costco is staggering, I've been treated with disrespect and have had hours of my time wasted. Go somewhere else.