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May 2023 by Debra Nuno
The Women who work there are very kind and efficient. St. Mark's
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May 2023 by Lefty Grant
Always nice to have live tellers like at the St Marks Hospital office. I will be sad to see that go away.
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January 2023 by Srecord1 ..
Complete disaster. Do not bank at cyprus. Always a hassle, constantly having to call these ppl for account issues... it takes alot of time on hold. Bigest joke!!
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October 2022 by Damon Harris
I am very disappointed with Cyprus. I am in Puerto Rico on vacation and my first day I received a fraudulent charge on my debit card. I wanted to contest but the bank says I need to cancel my card so they can do it. I have a 1000 car balance that goes back on my card when I bring it back. I also have a 250 dollar hotel charge in case I mess up the room. If I cancel my card the hotel or car rental won't be able to give my money back. So I either have to say good by to a full day's labor, which is around 54 dollars, so I can get my 1250 dollars. Or cancel my card so I can get my 54 dollars and say good bye 1250 dollars. How is this my fault? And now if I don't cancel my card I am vulnerable to other charges being put on there because I want to keep my hard earned 1250 dollars. I am not rich. I cannot afford to do this. A policy needs to change where Cyprus cares about all of our money. Being on vacation is the last place you want to stress about finances. Thanks Cyprus for ruining my vacation. I want to keep my 1250 dollars but now I have to worry about bigger charges that I didn’t put on my card. I should of stayed home.
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September 2022 by Jason Waos
This is a terrible loaner, they will withdraw money from your bank account without your consent and even you paid for car insurance and they will not refund even you provided proof of insurance
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May 2022 by David F.
CRIMINAL. They cleared out half of my savings account because of fraud that happened on my sisters account. Apparently 20+ years ago when my now deceased mother took us to start savings accounts it joined our accounts together. They shouldn't be, they should have been joint with our deceased mother not each others. And on top of that all of our mothers accounts had been closed by my father. There is no reason for our accounts to be linked other than Cypruses error. They couldn't stop the fraud on my sisters account because they were "behind" and it got so bad she had to close her account after 20+ years. THEY STOLE FROM ME BECAUSE THEY COULDN'T STOP FRAUD IN ANOTHER PERSONS ACCOUNT.
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May 2022 by Siouxsie Sioux
Just so you are aware, this is located IN THE HOSPITAL. It is kind of a maze finding it. I like that this location is open as early as it is.
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April 2022 by Travis M
I have used Cyprus for decades and overall they are good. Their touchline automated phone system is lengthy and frustrating. Looks like others share this sentiment.
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March 2022 by Mike Wellington
Went in to get a check for a car loan, no line at all and great service from the 3 ladies working there. Awesome experience.
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February 2022 by Dimitra Kambouris De Hoog
I have been going to this branch from before It became part of Cyprus Credit Union. They are always kind and professional.
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February 2022 by Dimitra
I have been going to this branch from before It became part of Cyprus Credit Union. They are always kind and professional.
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November 2021 by Ariel M.
Everyone's been very nice to me, but I haven't had any problems either. The hardest thing about the whole banking/cu world is trying to figure out how to do the online banking. How do I make deposits or withdrawals, how do I make deposits from another bank account, how do I make a deposit from another bank where I have an account? It's not quite so easy as the CU would have you believe. I still have to figure a lot of stuff out. At least I haven't been snubbed or had anyone be rude to me. Heaven help them if that should happen. The only reason I stopped by them to get a loan is because they're so close to my home, so it won't be hard to move away from them if I have to.
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October 2021 by Aaron Grimshaw
I love the people that work at this branch. But why is Cypress Credit Union up on a random dead end hall way next to the doctors lounge on the 2nd floor of a the St. Marks Hospital?And the ATM is on the other opposite side in the downstairs cafeteria which is a maze! Are they trying to pass covid? Seriously Cypress… Fix the Gaps in service on the East Side.Sincerely, a loyal customer
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June 2021 by Rarie N.
Long wait for a banker for a empty lobby then banker seemed to disappear. Waited for 30 min. They skipped us told them we were still waiting, then they said casually you will be next.
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August 2020 by Stella R.
The mortgage department of this bank is the worst. No accountability, constantly too "busy" to help with anything and they simply don't even pretend to care about you. Do yourself a favor and go to another credit union.
