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March 2023 by Tammy Clark
They delivered a large swing set to our house. They were so great to communicate with us and the gentleman went above and beyond.
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March 2023 by Baj Bajwa
Full TL of consolidated LTL! Very fast and efficient receiver. They even let me stay on property after empty.
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March 2022 by Andre Pratt
Rockey and his team are the best. Ask for Aubrey when you call. She's a top notch professional gal.
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March 2022 by Kacey Mcmullin
Love my job here! Very professional and courteous staff its like a huge family.
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March 2022 by N Rock Erekson
Effective hand off of our shipment from the long distance carrier to Diamond Line and they were VERY prompt in getting our five, large, heavy boxes to our Cabin in Fish Haven, Idaho...not exactly on the beaten trail. Billy and Dave were good humored and very helpful getting the boxes where we needed them.
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March 2021 by Jack Robert
There slow to unload.
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March 2021 by A K
Unprofessional staff. Lazy people. Staying 6 hours didn’t start unloading. Please drivers avoid this place.
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March 2021 by Armando González
It is a shipping place, I like the location near the highway. It is not a public place just for loading or unloading.
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March 2020 by Sonya McAtee
Horrible service. Rude employees. 5:30 am appt and finally unloaded at 10:00am.Don’t expect them to even get started unloading any trucks until 8am even though you may have an earlier appt time and they say they start at 5am.Got yelled at for checking the trailer to make sure they could get dock plate up. And then got yelled at for sticking my head around the back of the trailer while outside on parking lot to see how far along they were unloading.. They are so concerned about those types of safety issues but yet they don’t take your keys or chock wheels.makes no sense. Just want to throw their weight around.
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March 2020 by Ronan Mason
We recently received our new Washer delivered by Diamond Line. They called for a delivery time slot, arrived well within it, and the delivery guy was great. Even gave us his number to call if we found out anything was damaged when we plugged it in. Super professional and great service. Thanks so much Diamond Line
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March 2020 by Don Gavin
Great terminal mngr
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March 2020 by Rajneesh Antil
Slow unloading! No overnight parking but can park on the streets!
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March 2020 by Ruvim Katsel
Supper slow receiving
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March 2020 by Nathanal Coffey
Can't say enough about my experience. Exceeded expectations and conveniently placed the product.
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March 2020 by Melissa Ellis
We ordered a bathtub online. It was shipped thru Roadrunner transportation to the terminal in SLC which is Diamond Lines. It was supposed to be delivered on 8/2/19. On 8/3/19 we called Roadrunner who told us that the truck got to Diamond on 8/2/19 and that it had to be unloaded because it was a semi full of other items and that Diamond would call us for delivery. We didn't get a call the entire week so we called 8/9/19. Diamon had the wrong phone number but never called Roadrunner to get the correct phone number or email. They told us that they couldn't deliver the item until next week. When we had called earlier on the day a lady we talked to was going to get the detentions of the box before we drove all that way, she said she would call back in 15 minutes. So that way we could come pick it up ourselves. An hour later we called back and she made no notes and left for the day. We decided to drive an hour to Diamond to get the tub. When we got there the Tub was completely busted up. Diamond knew it! They knew it since the 2nd! Yet they had us drive an hour to come pick up the tub knowing it was broken, knowing we needed it this weekend to get our bathroom useable. The guy we saw in person was very rude and not helpful at all, we were a burden. Worst customer service I have ever recieved in my entire life. Worse not my fault not my problem attitude ive ever dealt with.
