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February 2024 by Jennifer Harris
Great team! They took care of my needs immediately after my accident. The only downfall was I was in communication with them daily upon returning the car that I was told was good till the 27th but my insurance only granted to the 17th so I paid out of pocket which is to be expected. However, even being in communication with them they decided to escalate the situation and said they would report it stolen if not returned that day which is ludicrous considering all of the communication and information that they had the whole time.
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January 2024 by cameron milcz
After calling 2 times to confirm the vehicle type it was the wrong one. Didn’t do anything to make it right. Would not rent here again.
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January 2024 by Damon Bowcut
They never picked me up from the Auto body shop then while walking to Enterprise I was passed by two of the workers riding scooters around. The car I was given was not in good condition and had to be returned the next day due to extremely bad smells in the car. I was given another one for 2 days and blamed for a crack in a front air spoiler under the car. This was never looked at when i took the car but upon return they got on there knee's and found this and charged me for it. This place is not honest.
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November 2023 by bryon keener
Good people
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October 2023 by Laura Cruz
A good experience with your service, thank you
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September 2023 by Paula Merchen
I rented a car August 5 - August 6 because I wasn't sure if we would be needing to get a hotel or not. I talked to Bailey on the 5th when I was picking up the car and she said if I ended up returning it the same day, I would be credited. I asked how they would know if I returned it early, she said they could check the cameras. I returned the car 8/5/23 at 8:23 p.m. (I even took pictures on the day I returned it and replied to a text I got from Daniel, the branch manager, the following Monday letting him know I returned the car early) I have been contacting this office MULTIPLE times and have been EXTREMELY patient waiting to get my credit and ABSOLUTLEY NOTHING BUT EXCUSES!!! I'm a very patient person but it has been over a month with nothing but the run around and my patience is wearing thin. I was told I have to contact corporate and I did... still NO results! At this point you they are basically stealing approximately $130 from me. I'm a single mom and that money would help me immensely. It would be nice to know this is legitimately being resolved and not ignored like it has been over the past month.
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September 2023 by Jason M
Rental process was quick and easy. My vehicle was quite dirty on the inside.
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September 2023 by Tupou Lui Mika
Gas was given to us on Empty but overall, great service!
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April 2023 by Adam F
Alan is literally the best. This was the most helpful, considerate and charming rental experience I've had in 20 years of renting cars. Bravo ? ? ?
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March 2023 by Paterick Spotten
These guys are a stand up crew. They have taken incredible care of my rental needs. It's been demanding with the dynamics of The Body Shop delays and parts availability and they have taken my car back when I was done and had another ready when I needed it. They are freaking rock stars.When my car had a check engine light come on, yesterday, he said "bring it in we'll get you swapped." I was in-and-out in under 5 minutes.Allen is awesome. Tyler is awesome. Joe is awesome I wish I could remember the rest of their names because they all are professionals.And that Bronco Sport ran circles around this Jeep Cherokee . . . But the heated seats feel like my X5.
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March 2023 by Kathy Decker
I rented my first car through Enterprise, plus a recent one. They're always pleasant and professional. I also purchased a used car through them.
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February 2023 by Will W
What’s the point of scheduling a drop off at a specific time and location if you have to call this location for them to send the car? I’m currently waiting with my 11 month old in 0deg weather for them to drop off a car that was supposed to be here at 8:30am. It’s been over a half hour and we are currently still waiting for them. This location is extremely unprofessional and unreliable.
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November 2022 by Ariel Roddy
We have had exclusively great service at this specific Enterprise. Great customer service and competent employees. Would recommend for anyone needing a rental in the area.
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November 2022 by Jr T
Worst customer service I’ve had with this company was at this location. The guy working this morning (2022-10-19) was not trying to help anyone and seemed like he was annoyed to be at work. I know we all have a bad day, but when it comes to customer service at least leaves your problems at home instead of spread them out to the world. Very disappointing seeing this outcome from an employee happen who works for such a good company.
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November 2022 by Anthony
Downtown rental car or truck clean and always with a smile, great selection and sevice.
