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July 2022 by Jim Armstrong
Called in to see what it would cost to rent a car like they show in the add, they don't have anything like that, in fact no sports cars at all. The young woman I spoke with had to ask someone else for every piece of information that I was asking for. Pricing is exotic, the cars, not so much. I know good help is hard to find, but if you want to pretend that your high end, don't let untrained individual's answer your phone.
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December 2021 by Rick Affron
Michael was great! This guy deserves a raise for sure. I will definitely be back.
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February 2021 by Cafe R.
The header image shows high end exotics and they mention them in the text, but Salt Lake City locations only have American muscle cars available.
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September 2020 by David Parault
Terrible let down, came for exotic leaving in a Lyft.
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January 2020 by rick A
Jimmy was amazing. Friendly. Had knowledge of the cars.. thanks jimmy
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August 2019 by Yass Nazaran
Kyle was very professional and took care of everything quickly. They were great at communicating and letting me know when my car was available. I highly recommend this location!
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June 2019 by Carla Smith
Very friendly and speedy service. Nice selection of cars, which are very clean.
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June 2019 by Jamel P.
The driver John was really nice and pleasant. The rest of the experience was pitiful. The employees of this branch don't understand the fundamentals of communication and completely lack competence. I asked specific questions in order to not waste time and fully understand the pricing but of course every answer given over the phone changed in person. Massive time waster and terrible way to start the day. If your insurance sadly only uses enterprise I would strongly advise going to any other branch than this location.
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April 2019 by Thomas Bala
Go check this place out for yourself! Good prices on really high end cars such as Maserati, Range Rover, Audi, BMW, and many more!
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April 2019 by gloria g.
It's taken me a while to write this, my family and I rented an SUV here the week of February 9th thru February 16th. When we picked up the vehicle the guy at the counter was very helpful. There were three of us waiting to pick up cars, he made sure to tell us he would be right with us and thanked us for our patience. I really appreciated that he acknowledge he knew we were waiting. The only thing that we didn't like but we didn't notice until we had already left Enterprise was that the SUV smelled like cigarettes. We figured we would just deal with it. When we returned the car the manager Bryce asked how everything was and if we were pleased with the vehicle. I mentioned the smell of the cigarettes and how it bothered us. He was very apologetic and said what can I do to make it better even though we were finished with the vehicle. I asked if he could give us a discount and he did it. He didn't hesitate and was very generous. I was so surprised I didn't expect anything. I really thought what a great representative of this company. He wanted to make sure we were satisfied with Enterprise. Great job State St SLC Enterprise staff!!
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November 2018 by Ayley J.
The guy at the counter when checking out said "Alright, lets get you rockin' and rollin'" no less than three times in the four mins between getting to the store and leaving. Effective customer service as I was, indeed, rockin' & rollin' all weekend. WARNING: ONLY rent from here if you're wholly prepared to rock n' roll.
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October 2018 by Go Taira
Got into car accident and insurance provided me with rental car. Enterprise employee came to pick me up at the body shop and he was very nice. When we got there to get all the paper work done, it was hassle free and made thing easy. Dropping off was easier too. I came in at closing time and felt very bad, but employee who helped me didn't make any fuss and very optimistic. I would recommend it to ANYONE!
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October 2018 by Yuly Morales
Good customer service knowledgeable and quick. I will recommend them any time.
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September 2018 by Michele Lewis
The staff at this location is outstanding. They have been professional, helpful beyond what is customary and accommodating at every turn. Dawn especially has been great. She is the Enterprise Exotic rep in Salt Lake and has provided over and above customer service. If you are in town and prefer a nicer vehicle, I would highly recommend contacting the Exotic office and asking for Dawn.
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September 2018 by Karen Anesthesia
the level of professionalism and the amount of courteous employees that are here is outstanding. Best rental car company in Salt Lake City
