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May 2025 by Zach Johanson
I’ll keep this simple — this facility desperately needs an operations manager. The way it's run is incredibly inconvenient for customers. We were customers years ago and only returned because my child really wanted to come back. Unfortunately, the same issues still exist: disorganized processes, no onboarding for new customers, and no seating area for parents downstairs while waiting.
Now let’s talk about the check-in chaos — imagine 50 excited kids yelling, adults shouting names, and complete confusion. It’s loud and disorganized. A better system? Create one single line by the door. Have instructors lined up inside the gym. One staff member at the door checks in each child: “Name?” — “Coach so-and-so” — done. Way faster and far less chaotic than the current system.
And the waiting area — why are parents standing on stairs? What about elderly people or those with injuries? With the amount this place charges, invest in some proper seating for paying customers.
Lastly, onboarding. We came back and had no idea what to do. Staff were running around with no clear direction. It took 20 extra minutes just to get our kid into their first class. A simple welcome email would help: “Hi, you're in Ninja. Please arrive 5 minutes early, stand on the blue line near the door, and wait for your coach.” Something like that would make a huge difference.
Just some honest feedback and free operational advice. Hope it helps.
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April 2025 by Maria R
My daughters love this place, they love coming here to do gymnastics, the coaches are good and teach properly and are patient with them, we've been here for almost two years, they started at 2 and now they're doing gymnastics movements incredibly well. We love Coach Ana 💗
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March 2025 by Lacie
Epic is truly a hidden gem in gymnastics facilities! We are constantly blown away at the level of care, professionalism, attention to detail and cleanliness of the facility. Every staff member we’ve ever encountered there with our (now three) kids in attendance has been nothing but positive.
Our kids can’t wait for their next classes, whether it is a recreational class, developmental pre-team or competitive team. Tonya has created a program to suit kids of all abilities and goals, and keeps her staff well-trained to help those kids reach said goals in a safe and positive manner. I feel very confident that my kids are learning valuable gymnastics and ninja skills but also life lessons in endurance, perseverance as well as mental and physical wellness. Most of all, they are happy because they know they are cared for.
Everything is so well ran from an organizational standpoint in everything we’ve ever been involved with. In the year we’ve been in attendance, coaching turnover has been near non-existent. We also find it a huge value for the amount of hours offered. The coaches and classes are structured to make sure every minute counts. My kids never come home with any other feeling than how excited they are to go back! My biggest regret is that we didn’t sign them up sooner.
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March 2025 by jenny berumen
My daughter has been going to Epic for more than 3 years and I couldn’t be happier with how much strength and confidence she’s gained. Highly recommend this place
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March 2025 by John Simianer
Fantastic gym with amazing coaches and a fun, positive energy. We would recommend this gym to any family out there looking for a space for their young athletes to learn and grow.
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March 2025 by Stacey Turley
We love Epic! We started with the toddler class when my little was just under 2, and it was so much fun watching her coordination improve. She’s now enrolled in the discovery class and has learned so much! It’s a great introductory class. We love coach Ana! She’s so good with kids and my daughter looks forward to seeing her every week.
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January 2025 by Stephanie Dowse
We have loved our experience at Epic. My 4 year old son is enrolled in the discovery class and loves it! He has done a few trials with the ninja classes and loved that as well.
Before he started here he was very timid and nervous about playing on a playground. He would be scared to climb up ladders and go down slides.
The training he is receiving at Epic has built his strength and coordination, and has given him the confidence and courage to try new physical activities that he would never try before. He is not afraid at the playground anymore!
The staff has always been kind and respectful to me and my son. I would definitely recommend this gym to others!
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November 2024 by Tara Minert
We had a really great experience at Epic. When my daughter first started, she was in the rec classes. When I didn’t feel like she was progressing as quickly, I talked to her coaches and they printed off a progress chart for us and talked us through the exact skills she needed to pass off before she could progress to the next level.
My daughter was invited to join a Developmental Team a few months later and that’s when I really started to see her progress quickly. She gained so much strength, flexibility, and confidence in such a short time. She was so excited and motivated as she saw her own progress. She would have been advanced to the competing team after her year on the Devo team but we decided to try some other sports instead.
The staff at Epic were amazing and helped my daughter so much. They communicated very well with us and helped my daughter build the foundational skills she needed to learn tricks on bar, beams, vault, and floor. I was amazed the things she was learning. She loved her coaches and friends and still misses it, months after switching out.
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November 2024 by Laura Paulus
Would not recommend the teacher pushed my 4 year old daughter out to the main lobby without telling us what was going on. Teachers are not very attentive.
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August 2024 by Karin Jäsche
As the nanny for a wonderful little boy, I’ve had the pleasure of taking him to Epic Gymnastics, and I can’t say enough good things about it! Lesly, the receptionist, was always so kind to us, making every visit feel special. Coach Bret quickly became his favorite person, and the 'ninja class' was the highlight of his week. In just a few months, he’s made amazing progress, and his family is so proud of how far he’s come. We highly recommend Epic Gymnastics & Dance!
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May 2024 by Jason
Great team program and beginners classes
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December 2023 by MsK B
I’ve had my 3 children enrolled here for over 3 years. I have a son and two daughters. They go twice a week and I pay around $600 per mo.I have seen an incredibly high turn over with the coaches. I’ve seen a significant discrepancy between the encouragement and goals for boys vs girls. My daughters receive awards and opportunities while my son does not.I receive sporadic (supposed to be monthly) updates on my daughter’s progress and nothing about my son.There is a lack of communication from the management. The front desk is accommodating in a hit or miss sort of way. This facility is NOT clean. I have been placed on a waiting list as my daughters have “moved up” to a higher class but there’s not enough spaces for them in the higher class, therefore I’m paying for them to take remedial classes. It seems a lot of the coaches are very young and under experienced, though the prices and advertised skills are of experienced coaches.
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September 2023 by Finesse Beauty
All of the teachers that worked with my daughter were amazing but I had noticed i would get treated differently by the front desk staff depending on how I looked. I work night shift so throughout the day I look comfortable. No makeup. Pajamas on and I’d get treated like I didn’t belong. The one and only time I came with makeup on, dressed nicely they were nice to me. This was such a common occurrence that I had pulled my daughter out by how uncomfortable they had made me feel.
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September 2023 by J G
My daughter is enrolled in the parent toddler gymnastics. She’s loving it and Lesly is so sweet and patient with the kids. I’m recommending my cousin and my best friend to come with their toddlers too. I’m very excited to see my daughter grow as a gymnast. The establishment it’s self is big and clean.
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February 2023 by Ben Ortega
Great facility, clean, lots of equipment to train on including a ninja course with a warped wall. They also have many championships to their name.
