March 2020 by Sam Phillips
They don't have my shoe size ever
February 2020 by Veronica McFarlane
I love shoes and I can always find the shoe styles I'm looking for. Plus their rewards program is tops.
February 2020 by Victoria Fonseca
Lucy and Tiffany we're so helpful GREAT CUSTOMER SERVICE ladies. there boss should be the same.
February 2020 by G M
Every time I walk in, I have a very good experience.
December 2019 by Gayle Engh
They were wonderful! Christmas rush in and out! Sales person very helpful!
December 2019 by Sheree' Setz
Great finds in the clearance section, if your looking for high heels, try another location or online. Flats are what this store stocks.
November 2019 by Thomas A
The shoes are okay for what they are. The lack of a public restroom is not. Probably won't shop there again. At least, not if their competitors have a public restroom. I am a older person with kidney and bladder issues.
August 2019 by Gene Ulmer
Did not find what I was originally shopping for but did find a better solution. The salesperson was very helpful, friendly and the only sales rep. on duty. He was great.
August 2019 by Sergio Crespo
Nice place.really friendly.thank you
April 2019 by Sarah Bradfield
The floorplan is open and the displays always look neat and tidy. Staff is very helpful and I love going when they have their BOGO sale!
March 2019 by Andrea Hamilton
I came in with only the expectation to try and buy Brooks running shoes for my upcoming marathon. Instead I was warmly greeted and immediately taken care in terms of shoe size, arch and comfort support. I was sincerely impressed with the customer service and his attentiveness to my specific needs. I will definitely be back.
March 2019 by L Y
We came here to get our son some new shoes. The two employees that were there were very inappropriate. The lady was saying she was the manager and was mad at the man that was there working. The woman was making it very hostile. She was swearing at him in front of my 4 year old. It was not very profressionally. It made us uncomfortable to the point where we just wanted to get out of there. Even while they were ringing us out she was continuously rude to the man. Definently will not be returning.
March 2019 by Craig Cripps
Great service, ok selection. Pricey but worth it for the right brand
March 2019 by John Hancock
This is a good spot to get a decent pair of shoes for less.
March 2019 by Rachel P
My daughter's favorite place for new kicks.
February 2019 by Jaydra Tippetts
good shoes right price perfect place
January 2019 by MJ Brewer
While they didn’t have the shoes I wanted, the sales girl worked with me until I found a perfect pair. And even though I didn’t have the receipt, she still found the record of my purchase for the exchange. Perfect!
December 2018 by Jacqueline Bulcher
Store is great and usually has decent prices however they do not have women's steel toe work shoes in store
December 2018 by Susan Curtis
Caleb was awesome very professional knowledgeable and the store was spotless
October 2018 by Alyx B.
The assistant manager at the store was absolutely amazing. He helped us pick out our shoes and made sure we got the best possible price.
August 2018 by Sam M.
Walked in and immediately got kicked out for having a skateboard in my hand. Worker was glaring at me through the window for about 10 minutes afterwards
May 2018 by Kate Summers
I bought some shoes that started falling apart after 2 months. They won’t exchange them or reimburse me at all. I took very good care of the shoes, it’s ridiculous that they won’t do anything.
February 2018 by Erick Garcia
Great customer service
February 2018 by Kelsie Tomlinson
Tiny store, typical Sugarhouse parking madhouse. They were kind enough to hold a pair of shoes in a size I needed when we called from another store. Friendly and competent staff.
October 2017 by Rob B.
I went in knowing exactly what I wanted, I was going to be in and out but the lady told me I had to leave my backpack outside. OUTSIDE! Not behind the counter or even near the door inside. She said they were responsible if something happened but had no concern for what would happen if I left it on the sidewalk. Needless to say I had some choice words for her and left without spending a dime there.
June 2017 by Cierra B.
This is my first bad yelp review. Bratty girls working who were straight up rude. Attitude and annoyance given when my dad was trying to use a coupon from his phone online... The store was empty. They wouldn't help me find what I was looking for even after I asked. Date June 22nd 12:15 pm. We are very nice and friendly people with history in sales and customer service. ( My dad is the nicest person you could meet, optimistic always ) I am EXTREMELY DISAPPOINTED with my experience... I only bought shoes bc I am visiting for a couple days from Sabta Barbada and needed them. I would have walked out if I had time to go somewhere else. Whoever is in charge needs to have a firing or a serious talk with these girls who are really terrible at sales. Repulsive to customers. I didn't see one smile. Also the talking among themselves instead of helping was irritating. I hope this gets taken care of. Great store and location. Also I was taking my time to pick out just the right pair of shoes I was originally looking at converse. They actually started moving the converse display to another shelf while I was looking... My dad and I were very happy and in good spirits. So the way we were treated was completely ridiculous. At register I was wanting to add on socks and get multiple pairs, once again the girl working the register got annoyed. The store was empty! Still shocked with how lame the customer service was.
January 2017 by Nat Carson
Civilization has taught us that footwear is as important for progress as pockets. Famous Footwear, so named because it carries famous brands such as Nike, Adidas, Converse and more, has a wide selection of brands, sizes and styles, equally distributed between men and women. I always find the store to be low pressure with help when you need it and they leave you alone when you don't want help. It's a prefect balance. One last tipâ€Š—â€Šbring your own socks to try on shoes.
October 2016 by Q Porschatis
Not helpful. I had a coupon that expired the day before (I didn't realize it of course) and I needed to buy a quick pair of shoes. It took forever to figure out the coupon and come to find out the cashier won't accept it. He wouldn't work with me at all. I asked if he could honor the coupon since they are always emailing me stuff and I was just a day late and he was super rude and refused. This has happened before with a friend and they accepted the coupon anyways. You have lost a customer for life because of your poor customer service!
June 2014 by Charles S.
I've been shopping at Famous Footwear for many years. They have high-quality, name brand, shoes at discount prices. Not every pair of shoes is a great deal, but there are always great deals to be had. They also have a rewards program, which sends out $5 off, $10 off and 20% off coupons in the mail and/or e-mail. The staff in this store has always been very helpful and friendly.
February 2013 by Katie T.
There are some great deals here sometimes, and the store is definitely worth a look through once in a while. I'm writing this review to advise you to carefully examine every pair that your buy. I bought I pair of Steve Madden boots for $64 and when I got them home, noticed that they had been worn and returned by someone else. I didn't want a lightly used pair of boots. At that price, they should be brand-spanking-new.