-
February 2024 by Borzou Hosseinzadeh Sisan
Jana was very friendly and helpful. Excellent customer service
-
January 2024 by J vanderwal
Quick and friendly service, easy to get your passport photo here. Worth the extra drive to not go to FedEx on 48th and Highland.
-
January 2024 by Kristalyn Jenkins
WONDERFUL service! We had to change 300 funeral programs at the very last minute - and on New Year's Eve, no less. I was helped with computer file changes, and they started reprinting the corrected programs immediately, but wouldn't be able to finish until Jan 2 because of the holiday on New Years' Day. The manager got there early to get them finished in time for the funeral service on Jan 2. In my book, it was incredible service if not a miracle it all got done in time - and on such a stressful occasion, too. So much thanks to the great work and customer service from the team at the 3300 S. 700 E. location!
-
January 2024 by Ryan Fuhriman
I use this fed ex store frequently and won't go anywhere else. The staff is friendly and always very helpful when I have questions about best practice or the easiest way to take care of what i need. Both the shipping and printing sides of this office are efficient and thorough.
-
January 2024 by Porter Roe
Lovely, helpful staff and made it a stress free experience on New Years Eve!
-
December 2023 by Law Office of Robert T Homlar (Robert T. Homlar)
Outstanding work! Location did an amazing job packing unusal item (elk horns and skull) and cordinating with me to get to FedEx Freight to ship it home. Easy as can be. Amazingly well packed. Highly recommend! Thans Abdul and Erica for making it all effortless!
-
December 2023 by john siegel
There is an employee by the name of fisher who works there and if all companies had a fisher the world would be a better place thank you for all your wonderful help
-
October 2023 by Vince St.john
Worst customer service ever I guess there's no such thing anymore ??
-
October 2023 by Mindi Wah
If you need help Jana is the one to go to! Jana was super friendly and super helpful. Thanks Jana.
-
August 2023 by Tiffany Young
On Wednesday I came in with a quick turn printing and mailing request, 150 funeral programs for my aunt. Both the employee who helped me with printing and the one who helped me mail the funeral programs could not have been nicer or more helpful. They both went above and beyond to make sure I got my programs printed perfectly and mailed quickly. The programs arrived on time and everyone complimented them. These two employees made a stressful week much easier to bear.
-
August 2023 by Brad Barker
I am upset that Kinkos charges me $2.50 if I walk in and ask the team member to print something for me. I have to use the website because of this. I am upset about the difficult of use your website presents. Your website is extremely difficult to use. It is not user friendly AT ALL. I am upset that I have already paid for my order, but when I go to pick it up I have to wait 20 mintues to get it. Why can I not just grab it and go? It is already paid for, why do I have to wait so long to get it? I am upset that your store did not give me a receipt, so I am unable to do the survey. I am upset that I called the number that is online to make a compalint and that department is closed. No one who I talked wo could give me the web address to go online to take the survey about my experience. The web address is on every receipt, but I was not given a receipt in order to have that address. I am upset that one of the customer service representitives I talked to hung up on me. I am upset that there is no feedback at the end of calls to your representives. I am simply trying to make copies and it has taken 3 hours of my time. ABSURD!
-
May 2023 by Katie Petrozzo
I had a great experience, truly all due to Miriam’s help. I came in stressed out about a passport application that needed to be expedited and she walked me through the process in such a helpful and kind manner, she is absolutely incredible and I can’t thank her enough for her help!
-
May 2023 by Dylan
Just got very bad experience from U…S and decided to come here. The staff very sweet. Old lady she very helpful and be kind. I hope you guys have a wonderful day :)
-
May 2023 by Anthony Anderson
Wowzers, $78 to send something the regular US post office will flat rate for $13. Just stick to the post office. The staff at this location is nice though.
-
April 2023 by Christine Burke
I called on Saturday to confirm their hours the following day and to ask if they did scanning. They told me yes. I showed up around 3 pm to have them scan 10 pages for me. I had a deadline to submit the documents that day with regard to a serious insurance claim on behalf of my mother. There were two other customers and five workers in the store. The woman who helped me told me that I would need to leave the job for 24 or make arrangements 24 hours in advance as that is the policy. What??? I told her I had called the day before to confirm their hours and that they did scan jobs. She told me that didn't matter, once again mentioned the 24 hour scanning policy, told me I hadn't asked the right questions and told me I was welcome to use the self help machine. I continued to push back and she told me she would show me. We walked over and she had trouble with the self help machine. She told me she would have to kick someone off a machine to do it in the back and went back behind the counter. She went all the way in the back. I asked one of the gentlemen if she was the manager and he said no, was there a problem. I just said no as I didn't want to deal with any more drama. Twenty minutes had gone by and he went back and came back with my 10 pages and asked what had transpired (turns out he was the assistant manager). He thanked me for my feedback and scanned the docs. Before I left I showed him my call from the day before. I have been to this store many times over the past several years but it will be a cold day in hell before I go back. UPS in Cottonwood Heights has been fantastic over the past year as I have worked on my mom's insurance claim and I would highly recommend them.
