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February 2024 by Ethan H
I just moved into a new apartment and my delivery drivers keep marking my packages as delivered or undeliverable without even approaching my door
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December 2023 by Dr. L. McConnell
The WORST! I have repeatedly contacted FEDEX because of an idiot driver who is stupid, lazy, or illiterate. My delivery instructions are crystal clear, and yet the driver can not seem to follow them. I'm told repeatedly that the problem will be fixed, and yet it never is.AVOID AT ALL COSTS!!
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December 2022 by Michell Marshall
Terrible service! My package was supposed to be delivered 12/3 it finally arrived 12/10. It’s nearly impossible to speak with a person and they have zero information other than starting a case. The investigation tells you absolutely nothing.
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October 2022 by Kevin Raat
I would give them negative 1,000+ starts. This has been on going for the last 7, or 8 years with me being the recipient, and that is why I tell everyone I can to never ship anything to me fedex. They do it every Walmart, tophatter, ebay, and may other websites. I have years of proof that fedex does this funny thing is ups or usps I haven't had a problem. Only with fedex every time.
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October 2022 by Agent Kevin Raat
I would give them negative 1,000+ starts. This has been on going for the last 7, or 8 years with me being the recipient, and that is why I tell everyone I can to never ship anything to me fedex. They do it every Walmart, tophatter, ebay, and may other websites. I have years of proof that fedex does this funny thing is ups or usps I haven't had a problem. Only with fedex every time.
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September 2022 by Sara Duquette
I enjoy working here at fedex ground . Managers are awesome! Moving to new building in Oct. 16. Need lots of help.. use referral # 4123564 n come join our team.
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August 2022 by Cecile D.
Absolute disaster. Never delivered my package after I called to give physical address. Had to call back and they said they did not deliver to my address, but never informed me! Had to drive there to pick up package. Nobody came to counter for 10 minutes. Had to ring bell repeatedly for somebody to show up. He was not pleased but I had no other choice !
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July 2022 by Cecile Claire
Absolute disaster. Never delivered my package after I called to give physical address. Had to call back and they said they did not deliver to my address, but never informed me! Had to drive there to pick up package. Nobody came to counter for 10 minutes. Had to ring bell repeatedly for somebody to show up. He was not pleased but I had no other choice !
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May 2022 by Scott Daw
Sorry, very unreliable and very hard to find anyone who is empowered to help. I had to go pick up a package that was 2 days late
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January 2022 by DAC410
FedEx has completely lost total control over their operation. We have been waiting weeks for packages that have been sitting on a "trailer". Total incompetence. 1 box was totally destroyed once they found it 2 weeks after being scanned on and off a trailer. The tracking numbers show "out for delivery" every day but nothing shows up. Inexcusable outsourced foreign customer service that has no clue what's going on. Impossible to reach a human in the USA anymore. Worst shipping company ever. Be warned... Do not use FedEx Home Delivery if you want your package.
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January 2022 by Dillon Vanderhooft
Absolute trash. Change your name to Federal garbage service. Also stop paying people to give you 5 star reviews to cover awful business ethics.
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December 2021 by Stella Souza
Worker that helped me was very polite and helpful!Added photo with hours and phone number for pickup since it's nowhere to be found online. If customer service sent you to pick up your package I'd call ahead! 2 of my 3 packages were in a truck by the time I got there so I was only able to take the one that was "on the floor". Keep in my they have thousands of packages, especially during the holidays so be kind and patient to workers!I always have issues with FedEx but this high rating review is for the worker that helped me and not FedEx as a carrier.
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December 2021 by amanda thomson
Our package has veen sitting at their facility for days now. Keep getting notifications that it's on a truck out for delivery. By the end of the expected delivery date, it then says delayed. FedEx needs to seriously get a grip or go out of business. And heaven forbid we are allowed to talk to someone local. I was warned to not show up at the facility to retrieve my package. I will never use fedex again. Was hung up on today because I requested to speak to someone who could give me answers. Horrible customer service, horrible delivery updates.
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December 2021 by Audrey Doan
I got my snowboard shipped to a friend's house in SLC, I had a snowboarding trip planned for the 10th through the 17th. Package was supposed to be delivered on the 8th, it's now the 16th and I have to leave tomorrow! My package has been pending at the FedEx ground facility in North Salt Lake for a week. Now I'm going to have to leave with no snowboard and come back! If your facilities are so packed and busy and you know it, why not put a more accurate delivery date??? 0 stars
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November 2021 by Mr. Cooper
my package was shipped using this carrier and this location was supposed to drop of my package 11/17. the package was delayed till 11/20. they said they attempted to drop of the package but that is lie because i was home the hole time. the next day they tried to deliver the package instead of leaving it in the mailing lockers they left it outside. needless to say someone else got a really nice $200 jacket that was for my birthday fed ex never apologized for this.
