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February 2024 by Yunan Qin
The opening is never on time
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December 2023 by Josh Williams
I've been coming here weekly for years as a small business owner. Staff is hit and miss at best. Occasionally you'll have someone who remembers you, usually staff all act like it's their first day on the job and first day doing any kind of customer service. Today kind of sealed the deal that I'm going elsewhere for my print needs. 3 staff, one with customer, one walking around looking lost, one busy in the back... i stood at the register for 10 minutes before anyone acknowledged me- and all I needed was to pickup a completed and paid for order which as per usual it took 2 people to find. I'm not sure how to explain it but it feels like the gravity is turned up too high in there- everyone moves so slowly and seems so confused- even with things they did for you the week before. Every time I come in I feel like I'm the first person who's ever asked to pick up an order- everyone gets so confused. I think ordering from online printers with a bit more lead time is going to be a better fit than coming here in the future. The one on 200 south was better with more difficult parking but that's gone now so I guess it's vistaprint from here on out.
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December 2023 by Meghna Sathe
Terrible service. I went to get my passport photos taken and the absolute dismissal of my concern and rudeness was infuriating. I had the list of req from the embassy which wasn’t being checked and I was basically told, this is what I can do, so pay and leave. No other conversation is welcomed. So I wasted $32 and left pretty sad and angry.
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October 2023 by Louise Schenk
Exorbitant print prices. They wanted 3x what another shop had quoted me for large-format poster print. $150!!
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October 2023 by David Skorut
Least helpful staff ever, ring you up outrageous prices and won’t explain why, then won’t help you operate printers to load premium paper or prepare files.
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September 2023 by A Lauren
Poor customer service. Not greeted. Ignored.Also, this location has a really bad parking situation. Better for foot traffic.
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August 2023 by S C
I don't know how you guys hire, but many of the times I've gone in here, I just get an attitude from the employees. You guys always treat me so poorly.
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July 2023 by Milo Bitters
Staff is very helpful and will help ya until you have exactly what you need! great people!
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June 2023 by teisha painter
FedEx works in compliance with a company called rushmypassport that is on there website, they help you schedule passport pics, put your documents together to send to the Department of state and the entire thing is a total scam. It is 100% fraudulent and they will steal your money and info.
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March 2023 by David Weisenberg
I use the University FedEx Copy Center regularly for my small custom jewelry business and I can confidently say the staff there are quite capable and reliable for every job I've ever sent them, and I've sent a lot of different types of orders to them over the past 5 years since opening my business. From a printed banner for my event tent to business cards, product logos, shipping labels and packing slips, they've always given me quality work at reasonable prices. The staff have always been courteous and thoughtful, and my experiences with them over the years has been nothing short of stellar! I highly recommend them.
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February 2023 by Nobsky Oner
5 stars specifically to that Esteban dude that works here, knows how to do it all the mailing service and printing. Man deserve a raise.
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January 2023 by Andrea P.
I've shipped many things at many mailing carriers in SLC, and this location is by far my favorite. The location is very clean, welcoming, and the employees are kind and helpful. They don't make me feel like a burden or rushed. Recently, I had a large shipment and Ian was extremely helpful, professional, and patient. Parking is a bit tricky and I usually pay, but $2 is worth not waiting in outrageous lines with frustrated employees like at some of the other mailing locations in Salt Lake. Highly reccomend.
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December 2022 by Sirish Sirish
Wasted 15 minutes waiting for my prints to find out they charge an additional 75 for “rush” requests. Never told me about the additional fee. Gave me an attitude about it, told me to come back tomorrow. I’ll just go to a different shop that won’t charge you your first born just to print something.For 250 double sided prints it’s over 300 bucks. That’s insane.
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August 2022 by Divyam Goel
They printed what I needed just fine. The reason for my one-star review is the customer service and a major pricing issue. I originally had my order online, and was trying to apply the U of U discount students get, but the online system wasn't working and accepting the discount. When I called the store, the person who picked up told me that the online system is often finicky with the discount codes and asked me to email my documents to the store for printing instead, where he would apply the U of U discount on his end. I did so, and came to pick up my stuff in store today. As it turns out, stuff is significantly cheaper when you put it in online, and I ended up paying almost $30 more in store, completely negating any small benefits the U of U discount would have given me. I'm not sure why I was instructed to email the documents instead of just submitting the order online, when the employee at the store knew the same order would cost me much, much more when done through the store itself. I hope this distinction is made clear to future customers so they don't end up paying significantly more than they should. Especially students, who are trying to save money while printing academic material. Will not be printing with Fedex in the future.
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May 2022 by Ashley Sumner
Great store! Always kind, friendly and helpful. I just brought in a package and I assumed would need to purchase a box, but the incredibly nice Assistant Manager said it could be done in a free sleeve. He took my package and label, gave me a receipt, and took care of the rest. Another time I had a bunch of large posters printed here, and they turned out beautifully and the person who helped me find a coupon to reduce the price.
