Gregory Mountain Products
Hours:
4640 South Holladay Village Plaza Suite 201, Salt Lake City UT 84117
Hours
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
About Gregory Mountain Products
Gregory Mountain Products is a highly regarded outdoor gear company that is known for its exceptional quality and customer service. Based on the reviews, the company's backpacks and suitcases are praised for their excellent design, durability, and lightweight construction.
Customers have had consistently positive experiences with Gregory's customer service, particularly with the representative named Sara. She has been described as helpful, persistent, and quick to resolve any issues that customers have encountered, whether it's a damaged product or a request for a discontinued item.
The reviews highlight Gregory's commitment to stand behind their products, with one customer receiving a free replacement for a cracked frame sheet in their backpack. This lifetime guarantee and the company's willingness to go the extra mile for their customers have earned them a loyal following among outdoor enthusiasts.
Overall, Gregory Mountain Products is a trusted brand that delivers high-quality gear and exceptional customer service, making it a top choice for those seeking reliable and durable outdoor equipment.
Most Recent Reviews
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September 2025
Awesome company, thank you Ronnie for your warranty help! I guess lifetime guarantee does mean lifetime, thank you guys so much!
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July 2025
Durable and comfortable backpacks, good value for money, very good client service.
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November 2024
We had an issue with my partner’s backpack, and reached out to Gregory customer service. Within minutes they responded and helped us resolve the issue, sending a new backpack to replace the former one. Their staff was incredibly cordial and helpful. A wonderful experience and I would recommend their backpacks to anyone.
More Comments(47)
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