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September 2022 by Steve Drost
We've been with HiLand CU for years now. They all do such a great job. Very personable, helpful and reasonable. Banking like it used to be, customer service is NOT dead here!
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October 2021 by Jonathan Haaga
I worked with Misty on my refinance a few months ago. She made the process go so smoothly and was extremely helpful.Everyone at the branch has been super helpful as well and is always nice and positive.
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July 2021 by Brad
Claimed my $50 check I used to open a savings account was fraudulent and closed my account without even a phone call. I even had the branch manager of Chase call them to say the check was perfectly fine but they wouldn't return her call. I won't be recommending this bank and I've never seen any bank investigate a check for an opening deposit before it even has a chance to clear. We would have opened multiple business accounts here had this not have happened.
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May 2021 by Dallan Smith
Treated me really well while I worked there. If it wasn't for how well they paid me, I wouldn't be starting my doctorate next year. Thanks a ton. :) Good company.
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April 2021 by Damien
Family has banked here for a very long time, always a great experience!
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October 2019 by Julie Rydell Uriarte
I LOVE banking here, because "hands down" all staff is very friendly, personal, professional and have a genuine interest in taking great care of your individual needs in whatever that might be! They all go above & beyond to help you get that great car loan at a great interest rate. And the same is true with you wanting to refinance. These are the reasons I have given them a 5 star rating along with that they laugh at my corney but cute jokes and are always pleasant when answering their phone and eagerly to help you. Great listening skills. Great place to do all your banking!
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October 2019 by ali alfaily
I’ve been with HiLand credit union for about 8 years, they’re amazing and very easy to work with, Blair and Misty are great to work with 100% customer satisfaction.
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October 2019 by Blake Hasson
You will not find a credit union that is more personable, friendly, or welcoming than Hi Land. their rates are pretty unbeatable on loans, and they are great to work with! Highly Recommend!
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August 2019 by M Tolman
They are the best. Ultimate in customer service in a friendly "hey I know that person" way. Hands down the best place to bank. Great rates and great service. Feels like an old fashioned small town bank while still having all the modern online conveniences.
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July 2019 by david damjanovich
My Grandfather was a founding member of Hiland Credit Union, still has the welcoming feeling it's always had. Misty and Blair are outstanding people to work with. You just cannot go wrong doing business here. I've been a member for over 40 years , will be a member for another 40 !
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June 2019 by Hope Bevilhymer
I recently received fraud in my card. Hi Land immediately informed me of the transactions. I was out of town and couldn't access my account because my card was stopped. Misty went above the call of duty and helped me access money until I receive another card. By far the best Credit Union out there. They are a great group of people. Very personal and I enjoy their service. Will not bank anywhere else. Thank you-Hope
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May 2019 by Ryan Bilanzich
Best Credit Union Ever!!!!! Go see misty!
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December 2018 by Jay Hallsonfinersteiner
You can write a check and they will cover it. FOR REAL go write that check and they cover it for free. Buy a new car .Buy Christmas it's free the only stipulation you account must be in the positive in the last day of the month. It a free interest short term loan. It's real, it works, do it for one do it for all!
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July 2017 by Diana Baker
Hi-Land Credit Union is small (only one location) - but BIG on customer service! Who else would take the time to call if they noticed a problem with an account or offer to mail a needed document (vs requiring you to drive over and get it)? I highly recommend this institution for anyone looking for personalized and caring service! (Many thanks to Crystal for today's help!)
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July 2017 by Diana Elms
Though I have had some trouble navigating the new format for 'online' banking queries - I continue to be very impressed by the outstanding and friendly customer service provided by Hi-Land Credit Union. This CU may be small (one location) but they are BIG on taking care of their patrons!
