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February 2024 by ufxjimbo Montgomery
Mery was awesome helping us find the correct sizes we needed, thank you!
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January 2024 by Temoc
This time, the store wasn't so crowded, usually that is the case at this store
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January 2024 by Coeli Wagner
I had a return and it was almost closing time. Ninibeth helped me at the register and she was extremely polite and nice! I’m sure it was a long day, being the week before Christmas, but she handled a not easy return with professionalism and a smile. Thank you for having great employees like Ninibeth!
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November 2023 by Patricia Gagliardi
This location has to have the worst Manager with the worst costomer service experience!!! Unknowingly, I got to the store 1/2 an hour before they opened the store. Some employees were waiting to go in to work. They informed me that they were not open yet. I asked them to ask the manager that all I needed was the security tag removed from my sweater that they forgot to remove. I wasn't even going to go in the store. I just wanted to the tag removed. The employee came back out to informed me that I had to come back at noon when the store opens, per the manager. I was like, this is so ridiculous, I only want the tag removed, I have the receipt. She apologised. But it is not enough. This is very bad customer service! I was not asking to let me in to store. I wasn't even asking to go in! I was asking for the tag to be removed. An inconvinience to me because now I have to come back a third time!!!! Such horrible customer service!!!
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November 2023 by Steven White
It's OK here. They have stuff and things,like anywhere else. Only this place is creepy sterile. I felt like I was gonna get a prostate exam any second. Decent stuff at second prices. Has a weird vibe.
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August 2023 by Riley Brackemyre
For me personally I'm short but chubby, so pants have never really fit me well but I found really nice cheap and affordable pants for me as well as some really cute dresses and shirts overall a great store and affordable I do recommend!!
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July 2023 by Teshia Long
If zero stars was an option it would be given! Daughter bought a shirt walked out the store and it seen it was stained they had no others in her size in store just online and would let her exchange and be sent from online ! Then told her her refund would process in 3-5 days and refused to give cash back instead bc it’s against policy…. Literally shirt was not even outta the store 5 minutes ?
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June 2023 by Valentina Preston
very bad service in the store from one of the girls at the first register, I didn't see her name correctly, I think it was "drew" I don't know, she yelled at me because I was distracted in line with my daughter and that's not it the way to treat customers, then I said that because he was yelling at me and he just left without apologizing or anything
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April 2023 by Ode
Nothing special. It would be nice though if you guys could figure out how to move this line to check out a little faster
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November 2022 by JoAnn Christensen
Good customer service but had to wait in line for awhile to pay.
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November 2022 by Mayra Sanchez
I wanted some cargo pants and they were on the mannequin the worker said they were on hold for someone, I went back 2 weeks later and they said they can not take them off the mannequin until after 2 weeks they take them off and put them out to sell on the floor. That is ridiculous they can’t just take them off and sell them if someone wants them. ?
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November 2022 by Candace Idle
BEWARE! I bought two items online and were delivered Sept 7th. I tried to return the items in the store and was told the last eligible day to return was Aug 31st! How can I return something that hasn't even arrived?? The purchase day was September! Scammers!
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October 2022 by Lizzie Eggers
My teen was in the dressing room. She’s a teen and didn’t feel comfortable with me going into the dressing room however the employee asked me to leave the dressing room area. So a male staff asking me to leave my12 y female daughter alone with him in a dressing room. Not good vibes.
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August 2022 by Shannon Kenny
First time I've ever been in an H&M, The employees were just super rude especially the one at the dressing room like really nasty attitudes.... and then I go to pay for my daughters stuff and I was waiting for the girl to put it in a bag as she screams "next" for the next customer to check out... looks at me and says do you wanna a new bag or what?? I'm like uhh well that would be nice but she points to another bag my daughter was holding from another store and told me to put our stuff in it. We left and I'll spend my money elsewhere not cool to treat customers like herding cows!
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August 2022 by Reese Lindsay
Customer service is the worst… cashier was hard pressed to say “hi”, looked like a deer caught in the headlights. literally did nothing to assist me when trying to retrieve my membership… which is way to difficult. Won’t shop here again… apparently employees paid to look and not interact with any potential buyers in This store