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January 2024 by Kaylie Johnson
Went to get new rock climbing shoes and it was a wonderful experience! The staff was so helpful as he explained the different types of shoes and offered different types and sizes. I walked away with a great pair of shoes and very happy! The prices are also comparable to REI, so go here instead!
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October 2023 by Rachel Reed
The people there know what they’re talking about and are super helpful. Has a bunch of nice equipment perfect for the Utah outdoors.
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October 2023 by Keith Laurenz
Best shop for locals and people from out of town looking to get outfitted for climbing or packrafting. They have a good selection of alpacka rafts and unique ultralight down garments and bags like western mountaineering and Montbell. Stuff you can’t get anywhere. All their staff are super knowledgeable and helpful. Don’t be that person who goes to REI to save a few bucks. Support a local shop with good people. If you get Shingo then you’ll be extra taken care of.
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July 2023 by Richard Michael Evans
Every time I have visited IME it has been a positive experience. The owner and staff are all incredibly helpful, patient, and friendly. I just bought a new harness here to get into sport climbing and they showed me all their current deals they offered and gave me practical advice about what I should look for when buying a harness. On top of that, the owner taught me a multitude of things about gear safety.I also expressed concern with a vulnerable buckle on the harness I bought and they told me they would help me fix it if it broke.I highly recommend shopping here. They have an excellent selection of gear and loads of advice.Thank you, IME!
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July 2023 by Kenzie Wamsley
Amazing store and amazing people!! We will support this small business over REI any day.
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June 2023 by Mónika H.
Came in for a shoe and harness fitting and left with a great feeling about getting more into climbing. The staff is incredibly knowledgeable, which other reviewers also mentioned. I felt like I was able to choose the gear that fit right and functioned properly without being upsold or pushed one way or another. When it comes time to add more gear to the arsenal, I will definitely be coming back to IME. Also, the folks who work here are out there climbing and testing everything, so their knowledge is more than what the gear company puts in a buyer's pamphlet. I didn't get a chance to check out the consignment corner, but I will next time and be sure to report back!
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May 2023 by Alex Stoffel
Fantastic help, information and vibe! After answering a ton of questions about helmets, I was given an honest answer about the right for me! The fellow who helped me out was patient, and stoked on the equipment offered, and climbing area around.Amazing inventory, and extremely helpful staff.
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May 2023 by Alon
Great service. Knowledgeable, friendly and they'll help you find the perfect shoes and gear for your skill level.
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May 2023 by redd b
Love this place. They have a ton of knowledge and experience and are happy to share it. IME is always my first stop when I'm shopping in this neighborhood.
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April 2023 by Larisa Fraser
Better for strictly rock climbing needs. They always have a fresh inventory and when they are out can quickly order any item. Customer service is top notch.
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March 2023 by Risto Thomas
The customer service here is amazing. All the employees are really approachable. Their gear selection is great.
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December 2022 by Robert Bogden
IME is an excellent specialized shop, right next door to REI. Why excellent: The staff!!! People working at IME are super knowledgable, kind and very forthcoming with their personal experiences using and abusing the equipment they sell. They are quick to say “I am not encouraging the purchase of this item, but I have had X Y Z excellent experiences with it, and one negative”!!! They are especially knowledgeable about climbing shoes. Their openness and honesty is refreshing and informative. Great people. They have a very wide selection of NARROW topics: ice climbing, all kinds of rock climbing (bouldering, indoor, sport routes, trad, big walls and mixed rock&ice). I cannot recommend IME higher. Plenty of parking around the corner from REI. I always try to get my specialized gear from IME, and general items from REI.
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December 2022 by Ari Tepper
Wow what an amazing place with amazing staff. I'm a new climber (indoor bouldering) and needed shoes. Told them my shoe size (7.5EE true brannock) and they were able to have me try on 3 pairs super fast. The staff are super friendly, helpful, and knowledgeable. Will definitely go back for anything climbing specific I need in the future.
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December 2022 by Brian Zimmer
The great customer service at IME steered me to what I needed, not what some sales person wanted me to buy. Thank you!
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October 2022 by Roland Thompson
Hands down the best climbing shop in town. The owners are climbers, with industry knowledge and actual climbing experience, and they care about their customers. If they don’t have what you need, they will tell you where you can find it.Shop Local!