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March 2024 by Viridiana Jacquez
Sergio Chinchilla helped us, he was very nice and helpful. My husband and I had a great experience here and will recommend family and friends!
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March 2024 by Veronica Gonzales
Be carefully when going in make sure u look at all the charges when I did my taxes not only did they have to ammend my taxes because lady couldn't read documents right and didn't ask to resend them but when I left startedgoing over charges and had some fees added that I didn't agree to like worry free tax protection and another one so just be careful and go over your fees before signing customer of 7 years will not be going back!!
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December 2023 by Margaret Demaree
Shelly prepared my taxes, and she was amazing.
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September 2023 by Mele ‘Ofa Schaaf
Alissa you are amazing!!! Thank you thank you thank you!!!!
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July 2023 by Rick Hansen
The representatives are very kind and knowledgeable. Would use there services again !
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May 2023 by Ceecee Liller
Lucas is amazing and beyond professional. He was such a help with me and my husbands taxes. He took his time and went over everything throughly then immediately helped me when he found out that someone claimed me as a dependent. It was also my first time doing taxes and they walked me through and explained everything. Such an easy process as well. Jackson Hewitt is the only place I will do my taxes with from now on.
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May 2023 by V Man
They messed up the appointment and I was told I had to wait for people that walked in after I did.Had to make a modification to my return and was told I would get a call back and be notified when it was done.... Never heard back from them.450$ to file 3 W-2s that were auto imported from ADP ....Absolutely unprofessional and a Total rip off.
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May 2023 by Douglas Parker
Great job. I didnt get in till the 8th of April but it was a great experience. They got me in fast and it was a fast process. Even with self employment. 5 stars
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April 2023 by Beth Ann
Sergio Chinchilla did a wonderful job with educating me with the options that I had with my refund along with filing my return in a timely manner. I received a coupon for 1/2 off but the system wouldn't accept it. We had to wait 50 minutes to get a manager to approve the discount. If he was given access to approve the discount. I would not have been late for my other appointment and there would not have been 3 other people waiting to get there refunds complete.
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April 2023 by Lorina Ruth
They helped me in learning about how to get my taxes back. They were just really nice and professional. Thank you Sergio Chinchilla
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March 2023 by Samantha Nielsen
Julian, was very helpful and personable. He also took the time to explain anything that might have confused us... We were in and out a lot quicker then any other time we have had our taxes done, it was wonderful!
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March 2023 by Gary Nelson
Once I met with someone it went well. I had to go to a different location since whom ever I was scheduled with did not show. Hence only 4 stars. The person I finally met with was good and helpful.
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March 2023 by Emma Thiemann
Been going to Jackson Hewitt for years. They always have amazing customer service and they are very knowledgeable about anything tax related
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March 2023 by Joel Quinn
Will not respond with questions or problems with my return after I paid them. Not up to speed on EV tax credit. Gave me wrong information about my tax return. Did not print all of my tax vouchers.
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March 2023 by Alicia Cazier
I am giving 3 stars because they are friendly enough. However, do your research and call around before settling with them. They charged us almost 700 dollars to do our taxes. Me being someone who wasn't aware that might be a rip off allowed it to happen thinking it was normal. I talked to my attorney the following day and he informed me that these places are ripping people off and he would have done my taxes doing all the things they did for us at 250.00. They literally took more than half of 1000 dollars that could have been used on bills and to help us while my husband is out of work. So again they are friendly enough but they are a total rip off.